Technical Key Account Manager
Grundfos
As part of the Global Technical Sales team, you will drive customer-centric innovation by translating customer requirements into technical solutions and business opportunities.
Your main responsibilities include:
- Serve as the primary technical interface for strategic HVAC OEM customers, translating customer needs into product and solution requirements;
- Own the technical responsibility for customer offerings and solution specifications while ensuring alignment between customer expectations and Grundfos capabilities;
- Develop customer roadmaps and lead technical customer projects from business case definition through execution;
- Drive cross-functional collaboration across Sales, R&D, Product Management, and Application teams to deliver high-quality customer solutions;
- Identify growth opportunities through customer insights, market trends, and competitor intelligence while supporting commercial activities;
- Build strong relationships with key stakeholders and travel globally (30+ days per year) to support customers and strategic initiatives.
What makes you a great fit
Above all, you are a collaborative technical leader with strong interpersonal skills, a structured mindset, and the ability to navigate complexity while keeping the customer at the centre of every decision.
We would also imagine that you have:
- Engineering degree (Master's or Bachelor's) or equivalent technical education;
- 5+ years of relevant professional experience, including 3+ years in a technical leadership role;
- Strong English communication skills, both verbal and written, in a global environment;
- Commercial acumen and experience working closely with sales teams;
- Demonstrated ability to drive results and influence stakeholders in complex, matrixed organizations.
It is a plus if you also:
- Have experience within HVAC, pump technology, water solutions, or related industrial sectors;
- Have experience managing key accounts or strategic customer relationships in a global environment;
- Have familiarity with product lifecycle management and customer-driven product development.
You'll also be available for travelling approximately 30+ days per year.
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