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- ...client is a global leader in customer experience management and contact center services They provide... ...compatibility and settingsHelp customers manage subscriptions payments and billing questionsSupport subscription changes pauses and cancellationsCollect and share user...
- ...doInbound Customer service for bookings, purchases of services or goods; Manage customer requests and clarify any doubts; Deliver a positive attitude towards the brand; Management of changes, adjustments, complaints and any other customer concerns. Requirements...
1369 €
...digital channels, including outbound calls, email, and chat. Your main goal is to support customers by answering questions, helping manage subscriptions, and delivering a high standard of service.Working as part of a multilingual team, you’ll support customers across...- ...opportunity to grow within a global customer experience environment.About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple...
- ...quality customer experience.Provide accurate guidance by maintaining strong knowledge of the platform, products, and market conditions.Manage and follow up on customer inquiries and complaints efficiently.Identify and escalate operational issues, discrepancies, or...
- ...and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have:Native or proficient level of Danish (C2)Advanced level of English...