FCP Onboarding Specialist (Consumer Onboarding)

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new FCP Onboarding Specialist you'll join the Financial Crime Prevention team based in Copenhagen, working to make sure every private customer starts their Lunar journey the right way — compliantly, quickly, and with care. What will you do?

• Assess and process consumer onboarding applications end-to-end, ensuring high-quality, compliant customer intake across every case you touch.
• Conduct KYC and sanctions screening in line with applicable compliance requirements, verifying documentation and maintaining full data accuracy in our internal systems.
• Handle customer contact via email, messages, and phone — making the onboarding experience feel smooth and professional from the very first interaction.
• Collaborate closely with the broader FCP team to identify risks early and contribute to a culture of continuous improvement.
• Help drive the team's performance — pushing for records in both volume and quality, without cutting corners on compliance.

What are we looking for in you?

• 2+ years of experience in KYC, AML, or customer onboarding — ideally from a financial institution or regulated fintech.
• Fluency in Danish and English, both written and spoken.
• A structured way of working and a solid understanding of risk — you notice the details others miss.
• Comfortable working with autonomy in a fast-paced environment, balancing speed with quality.
• A team-first mindset — you're motivated by collective wins and hold yourself to a high standard.

What you get (aka. Benefits and perks)

• We're a team that builds together, thinks together, and moves together. Showing up is part of how we work.
• State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down.
• Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered.

Are you ready to join the journey? Apply now and let’s find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn [ for business announcements and releases 📢, check out our Instagram [ for an inside scoop on what it’s like to work here 📸, and visit our blog [ for the latest tech and product insights! 📱🫰 Depending on the regulations in the country you will be employed, we will ask to see or obtain information about your criminal record.