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Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

For our global HQ in the Copenhagen area, we are hiring a Digital Product Owner who enjoys working in an agile, fast-paced global environment to be part of the global OneXP Team working on taking our B2B eCommerce ShopXP platform to the next level. This will be a great role for you if you are passionate about developing great products and have business value and user experience top of mind.

What you will do

Work to continuously improve our global B2B Shop XP customer-facing solution
Build up new global eCommerce systems
Have a strong focus on customer centricity, personalization and know how to evaluate user value
Translate user requirements into clear and actionable user stories and acceptance criteria for new products and/or feature development for IT developers to efficiently architect and deliver solutions
Ensure solution's consistency meet standards and policies such as design guidelines, compliance, key performance metrics
Own the product backlog, coordinate releases, and ensure value driven prioritization of the backlog
Set sprint goals - coordinate sprints, retrospective meetings, and daily stand-ups together with Delivery team and Engineer Manager to ensure smooth operation, removing blockers and solving dependencies
Monitor success metrics to ensure the product is meeting the business KPI’s
Represent the business towards IT and collaborate with our external and internal partners, Digital Marketing, UX , Analytics, IT, ERP and commercial systems to ensure solutions are delivered in the highest quality and in a timely manner.

What you bring
Experience

You have 3+ years of Product Owner experience working with enterprise platform development
Strong experience in eCommerce development and website personalization
Degree within marketing/communication, digital innovation, IT, e-business or similar
Strong knowledge of digital products across web and mobile
Knows how to develop digital products with agile methods
Extensive experience with multiple stakeholder management within business teams, IT and external vendors achieving product objectives within agreed timeline.

Personal competencies

A result driven high performer with a strong "can-do" attitude
Deep understanding of Agile principles and frameworks (Scrum, Kanban, SAFe)
Critical thinking & structured problem-solving
Willing and able to drive change management in a complex organization
Passionate about driving customer centricity by improving user experience
Derives your actions and decisions from data at hand
Team player with energy and commitment to foster a positive and diverse team culture
Excellent communication skills and the ability to convey complex information in an easy fashion to all business levels.

Who we are
At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Department

Global Marketing

Role
Digital Customer Workflow

Locations
Lynge, Copenhagen Region, Denmark

Contact Zhi Yu Lim Talent Acquisition Specialist – Human Resources

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