Are you Pandora's new Facility Manager? Are you passionate about driving impactful change and helping our organization perform? Do you have a knack for navigating, managing, and supporting people? If so, we have the perfect opportunity for you!

We are looking for a new Facility Manager for Pandora's Headquarters in Havneholmen, Copenhagen. This role is critical as we establish robust facility services to drive the Pandora experience, particularly for our employees. The goal is not only to maintain the momentum of our Facility Management but to elevate it, ensuring our people's experience is second to none.

You will report to the Director of HR Operations and manage the Facility Management team and External Contractors. Success is achieved through close collaboration and excellent communication with all stakeholders.

Your tasks are wide-ranging and include support for our Head Office as well as the Digital hub and Retail Lab. You will supervise all facilities staff, including reception, service technicians, as well as external contractors.

In summary, responsibilities will include:

Ensure all facilities operate smoothly and efficiently. Oversee maintenance, repair, and upgrades of physical assets, including buildings, systems, electrical infrastructure, and implement preventative maintenance programs.
Coordinate space allocation, layout, and office moves. Work closely with department leaders to understand their space requirements and plan accordingly to optimize space use.
Manage relationships with external vendors and service providers, including cleaning, security, and facilities maintenance companies. Negotiate contracts in collaboration with our procurement department to achieve the best value for the company.
Ensure the workplace meets all legal and regulatory requirements related to health, safety, and environmental standards. Implement policies and procedures to promote a safe and healthy work environment and be an active member of Pandora's Work Environment Council.
Develop and manage the Facility budget, including operating expenses and capital projects. Monitor expenses and implement cost-saving measures.
Lead initiatives to reduce the environmental impact of the headquarters, including energy efficiency programs, waste reduction, and sustainable procurement practices.
Develop and maintain emergency response plans, including evacuation procedures, fire drills, and disaster recovery. Ensure all employees are trained on safety protocols.
Work with the IT department to ensure facilities are equipped with the necessary technological infrastructure. Oversee the integration of smart building technologies to enhance efficiency and comfort.
Continuous Improvement: Establish and refine Facility Management (FM) processes adopting best practices and innovative approaches to elevate HR service delivery standards.

Something about you:
At Pandora, we recognize that it takes winning personalities to create winning cultures – and we believe it is essential that you master conceptual thinking and bring your performance-driven attitude as well as your strong people skills to secure business results. In addition, the following qualifications will come in handy:

Proven experience as a facilities manager or relevant position where you build an engaged team around you.
Language skills: Speak and write Danish and English fluently since the corporate language is English.
Communication Skills: As you will have contact with many people in our organization, it is important that you are a strong communicator who easily creates good relationships with all stakeholders, including colleagues and suppliers.
Motivation and Attitude: Candidates should exhibit exceptional motivation and a positive attitude, demonstrating a willingness to tackle challenges enthusiastically.
Process Management: Experienced with optimizing processes, enabling clear visualization and analysis of workflows.
Lifelong Learner: A genuine curiosity and commitment to continuously acquiring new knowledge and skills, showing a willingness to adapt to evolving business.
Business Acumen: A holistic understanding of the business, including its strategies and goals, to ensure that FM initiatives are fully aligned with the organization’s direction.

Did we get your attention? 

If you see yourself in the position and would like to become a part of Pandora’s future, we look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site

About Pandora
Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.