Legion WFM Solution Architect

Next Ventures are currently executing a search for a Legion solution architect for a EU roll out project.

Remote working role with potential onsite visit (Europe).

The role :
Act as the bridge between sales, delivery, and customer success, ensuring that enterprise customers implement and optimize the Legion WFM platform effectively. The role combines workforce management expertise, solution design, stakeholder management, and pre-sales consulting.

Key Responsibilities

Lead discovery workshops and gather business requirements.
Design workforce management solutions aligned with customer objectives.
Create and validate solution blueprints and implementation approaches.
Support pre-sales activities, demonstrations, pilots, and proof-of-concepts.
Define implementation scope and prepare Statements of Work (SOWs).
Guide delivery teams through solution handover and implementation.
Provide configuration oversight and WFM best-practice recommendations.
Identify optimization and upsell opportunities within existing accounts.
Mentor consultants and promote implementation standards through a consulting Center of Excellence.

Functional Expertise Expected

Strong understanding of:

Workforce forecasting
Labor planning
Workforce scheduling
Time and attendance
Labor optimization
Compliance and labor rules
Retail, hospitality, healthcare, or other hourly workforce environments
Change management and process transformation

Experience with WFM platforms such as:

Legion WFM
UKG Pro Workforce Management
Infor Workforce Management
Workday
SAP SuccessFactors

is highly relevant.

Required Skills

Customer-facing consulting experience
Requirements gathering and business analysis
Solution architecture and process design
Stakeholder management
SOW creation and estimation
Project delivery oversight
Workshop facilitation
Executive-level communication
Mentoring and leadership
Ability to manage multiple customer engagements simultaneously.

Typical Candidate Profile

5+ years in Legion Workforce Management consulting or WFM solution architecture.
Experience leading enterprise WFM implementations.
Strong understanding of workforce planning and scheduling processes.
Ability to translate business requirements into scalable platform configurations.
Comfortable operating across pre-sales, delivery, and customer success functions.

Interview Focus Areas

Expect questions around:

Designing forecasting and scheduling solutions.
Handling complex labor-rule configurations.
Integration with HR, payroll, and ERP systems.
Stakeholder management and executive communication.
Solution blueprint creation.
Managing implementation risks and scope.
Demonstrating ROI from WFM transformation initiative

More information is available on application . CV in word format.

Legion WFM SME