At Pandora, we are on a mission to transform our global People Experience & Services function. Our goal is to streamline and optimize people processes across our office, retail, and manufacturing populations to drive efficiency and empower employees. If you are a strategic thinker with a passion for improvement and a drive to innovate within the HR space, keep on reading!

We are looking for a dynamic and strategic Senior Manager who is passionate about governance, optimization, structured problem-solving, and bringing efficiency to global people operations. This role is crucial to our efforts to reshape how we deliver HR services and elevate the employee experience at every stage of the employee lifecycle. 

About The Role

Our new colleague will lead the development and oversight of global frameworks, standards, and governance models for HR master data, data privacy, and payroll compliance. This is a non-operational role focused on enabling consistency, compliance, and scalability across regions and systems through best-in-class guidance, collaboration, and oversight. Key Responsibilities will include:

1. Global Standards & Framework

Designing and maintaining global frameworks for HR master data management, payroll compliance, and data privacy.
Establishing policies, standards, and guidelines to ensure consistency, quality, and compliance across the employee lifecycle.
Driving the definition and implementation of data governance policies, processes, guidelines, and compliance controls.
Aligning HR data with enterprise-wide Data & Analytics (D&A) and Data Quality (DQ) frameworks.
Providing structured inputs to the Pandora Data Glossary for the People Data Block, ensuring clarity and consistency across all platforms.

2. Governance & Accountability

Defining and implementing governance models that clarify roles, responsibilities, and data ownership across global and regional teams.
Setting standards for data access, segregation of duties, and system controls to support secure and compliant operations.
Establishing and chairing People data governance body encompassing all relevant data stakeholders across the company.
Ensuring financial controls are embedded in People and payroll processes, aligning with internal audit and compliance requirements.

3. Compliance Oversight & Risk Mitigation

Monitoring regulatory compliance globally through defined KPIs, audit processes, and risk assessments.
Collaborating with operational teams to track, escalate, and support the resolution of compliance issues.
Ensuring that main data management processes are effective, efficient, and in line with Pandora policies and procedures. This includes data curation, data integration, data processing, data analysis, data quality and data dissemination.
Supporting internal and external HR audits by maintaining audit-ready documentation, process transparency, and responsive issue resolution.
Partnering with finance and legal to ensure People processes support evolving CSRD reporting requirements and ESG-related disclosures.

4. Strategic Alignment & Enablement

Partnering with D&T, Legal, Finance, and regional HR to align strategies, tools, and practices for data and payroll governance.

Leading initiatives to scale data and payroll governance through automation, self-service, and continuous improvement.

Providing insights and recommendations to leadership on trends, risks, and opportunities.

Ensuring timely and accurate delivery of key people data metrics to support decision-making, performance tracking, and reporting.

In order to succeed

You have strong analytical skills with the ability to translate data into actionable insights, and using them to inform decisions and measure process effectiveness. Your're an exceptional communicator, able to communicate complex concepts to a broad audience. You're a team player but aso enjoy working autonomously and taking ownership over your area of expertise. You're able to think strategically, identify opportunities for improvement, and drive meaningful change.

Additionally, we expect that you have and can demonstrate:

7–10+ years of progressive experience in People operations, People systems, master data management or data governance and analytics.
Bachelor’s or Master’s degree in Human Resources, Business Administration, Data Management, Information Systems, or a related field.

Strong track record with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM).

Experience working in a global matrixed organization, with knowledge of regional compliance requirements (e.g., GDPR, CSRD, ISO standards).

Demonstrated experience in data governance, auditing, and compliance, ideally within the HR space.
Deep understanding of data quality, data structures, and governance frameworks.

Proven ability to lead cross-functional projects and engage stakeholders at various levels.

Knowledge of payroll controls, audit requirements, and reporting obligations (including CSRD or ESG reporting).

Familiarity with data privacy regulations and internal control frameworks.
Experience from global retail and/or HR operations is a plus.

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:

Kelly Kavarnou

Global Recruiter

kekav@pandora.net

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We are an international team, so please make sure to send us your application in English to be considered. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site .

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.

Senior Manager, Global People Data & Governance