Job ID: 24147

We are looking for an Assistant Website manager (student assistant) to help support our team of user experience experts and the many content editors on both Nordea's corporate website, Nordea.com as well as our intranet.

This opportunity offers you a unique chance to develop into the inner workings of a major corporate website and intranet, allowing you to garner invaluable insights and hands-on experience across a diverse spectrum of tasks and responsibilities related to digital user experience.

In Nordea, you will work closely with engaged colleagues in an open and exciting environment, where you will be involved in realizing our customers' and employees’ dreams and needs. Our ambition is to offer the best possible user experience to our many different audiences.

You will get plenty of opportunities to learn and develop yourself when choosing a career with us. Do you want to get in front and contribute to creating value for our customers and employees?

About this opportunity

You will become part of the Intra & Nordea.com team in Group Marketing & Channels, where we are responsible for product development and website management of Nordea's corporate website, Nordea.com and Nordea’s intranet.

Your job responsibilities:

Your primary task will be to support the many content editors on Nordea.com and Intra via our common mailboxes that need to be checked regularly.
Some editors need support or guidance in setting up and publishing advanced layouts, others have questions about errors that need investigation and reporting to our IT developers.
You will also help train editors plus develop and update our online guides material.
You will get plenty of opportunities to conduct user studies, perform peer research, work with customer insights and analytics supporting the team’s development activities.
You will also participate in thorough testing of our content platforms and help us maintain high digital quality and compliance.
The interested candidate will also get opportunities to get involved in specifying web development requirements (for example, we use Figma for design).

You will work from our office located in Copenhagen S right next to DR Byen metro station.

In your day-to-day work you will report to the Intra & Nordea.com team lead and cooperate closely with your team which consists of a product owners and website managers.

Work time is set at 20 hours per week distributed over two or three days per week. A fixed schedule will be agreed upon per term with the team lead, but may vary flexibly as needed for exams etc.

Who you are

Collaboration. Ownership. Passion. Courage. These are our four key values helping us deliver our best performance and achieving full potential. We expect that you like learning new things, enjoy sharing your ideas, and show courage by speaking up when faced with challenges.

Your profile and background:

You are a student in a relevant higher education program (e.g. UX design, computer/data science, information systems), and have at least 2 years left of your studies.
You should have a proficient understanding of HTML and a basic knowledge of CSS, as well as experience working in a web CMS. Nordea.com uses Drupal, and it will of course be an advantage if you are familiar with it.
You should have good IT skills and technical flair.
It will also be an advantage if you have experience with (or interest in learning about) statistics and can use an analytics tool (we use Adobe Analytics).
If you have any experience with or interest in learning about web accessibility, digital quality management and user experience research this will also be an advantage.
You must be fluent in at least one Nordic language.
It is an advantage if you have experience working in a larger international organization, and you should be proficient in English both in writing and speaking, as English is the corporate language, and we are a Nordic team.
It is also important that you are analytical and independent in your work method, and that you are naturally accommodating and thrive in a large network of contacts.

Does this sound like you? If so, we look forward to hearing from you.

Next steps

On Nordea.com, you can read more about us, our company, and our focus on integrating sustainability into everything we do.

When we recruit at Nordea, we always ensure the broadest possible candidate representation and always hire the most suitable profile for the job. We believe that diversity makes us stronger.

Send your application no later than 01/06/2024.

If you would like to know more about the position, feel free to contact Mikko Rummukainen.

Do you know anyone, who has the qualifications we are looking for? – please share the job with your network!

Assistant Website Manager (Student Assistant)