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- ...using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay... ...you need: Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication in English and Danish...
- ...on flights, products, prices, fares, rules, and online services Change reservations (time and destination) and update personal data Handle... ...service requests (wheelchairs, animals, special assistance) Manage ticket cancellations and refunds Assist customers with airline ticket...
- ...reservations (time and destination) and update personal dataHandle special service requests (wheelchairs, animals, special assistance)Manage ticket cancellations and refundsAssist customers with airline ticket purchases and payment methodsSupport passengers with travel...
- ...leadership, coaching, and motivational skillsExcellent communication and problem-solving abilitiesAbility to work under pressure and manage multiple tasksWillingness to work on a rotating schedule, Monday–Sunday, between 7:00 am and 8:30 pm, from the Warsaw office...