Who We Are

TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes.

TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom

In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective.

It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day.

What You Will Do

Providing a strategic technical partnership with Customers, you will bridge the gap between the business objectives and technical execution. You will be the primary technical leader for scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers. You will work to understand scientists' and R&D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions and enable customers to achieve faster ROI, reduced risk, smoother scaling, accelerated product adoption and ensure the long-term success of projects.

Key Responsibilities

Primary technical point of contact across strategic accounts
Lifecycle engagement & adoption acceleration from presales to delivery
Technical health & risk management
Strategic planning and stakeholder management across sales, product management and engineering teams
Sales enablement & growth support
Deep and wide technical and science senior relationships

Strategic Technical Partnership

Deeply understand Customer scientific data and AI architecture & goals
Provide proactive, prescriptive technical guidance
Act as a trusted advisor aligned to Customer outcomes

Lifecycle Engagement & Risk Management

Drive adoption & success plan execution
Conduct regular technical reviews
Identify risks & recommend optimizations

Sales Support & Escalation Management

Lead technical strategy for expansions
Support POCs & co-innovation
Manage resolution for escalated issues

Value Delivered to Customers

Accelerate time to value
Improve stability & uptime
Strategic roadmap alignment
Prioritized support & faster resolutions
Higher ROI through continuous optimization

Commercial Acumen & Sales Enablement

Support growth through hands on sessions and enablement presentations
Showcase tailored demonstrations to prospects, to both small and large audiences
Solution Mapping: Map business requirements to technical solutions.
ROI Calculation: Determine potential return on investment for proposed solutions.
Relationship Building: Cultivate relationships with clients, sales teams, and technical teams.
Working with the science and technology Partners such as Databricks and Google
Negotiation Skills: Collaborate with clients and sales teams to reach beneficial agreements.

Technical Account Leadership

Product Knowledge: Develop a deep understanding of the company's product or service offerings.
Demo Development: Design and showcase tailored demonstrations to prospects.
Proposal Writing: Contribute to RFPs/RFIs with detailed technical specifications and solutions

Project Management

Timeline Management: Ensure projects are kept on track and within scope.
Stakeholder Management: Coordinate with various stakeholders to ensure the smooth flow of presales activities.

Requirements

What You Have Done

Scientific background academic and/or 5+ years professional experience in Life Sciences
Senior Technical Architecture experience 5+ years
Commercial tech sales support
R&D IT OR Data & Informatics
Data Modeling: Understand logical, physical, and conceptual data models.
Database Systems: Proficiency in cloud RDBMS (like Snowflake) and NoSQL
databases (like Redshift and Databricks).
Big Data Technologies: Familiarity with tools like Spark, and data warehousing solutions.
Cloud Platforms: Experience with cloud providers mainly AWS especially their data services, but also Azure, Google Cloud,
Data Governance and Quality: Understanding of data lineage, metadata management, and data quality processes and tools.
Analytics and BI Tools: Familiarity with tools such as Tableau, Power BI, QlikView, and their backend requirements.

Benefits

Competitive Salary and equity in a fast-growing company.
Supportive, team-oriented culture of continuous improvement.
Generous paid time off (PTO).
Flexible working arrangements - Remote work.

We are not currently providing visa sponsorship for this position

Technical Account Manager (TAM)