Insights Manager

Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Join us to turn customer insights into impact—shaping product launches, uncovering strategic opportunities, and driving improvements through customer sentiment (NPS). Your work will fuel smart decisions, spark innovation, and keep us connected to what matters most: our customers.

What you will do

• Own and manage end-to-end market research for product launches, including value proposition, concept, and communication testing

• Act as a strategic market research partner to Executive Committee, marketing, strategy, and other key stakeholders

• Drive ad hoc strategic research projects that support critical business priorities

• Improve data quality and consistency by identifying gaps and linking insights to internal data sources

• Develop and evolve the roadmap to secure the Voice of the Market across brands and regions

• Communicate insights with clarity and impact to influence decision-making and business outcomes.

What you bring

Experience

• Over 5 years of experience within market insights or market research

• University degree from Business, Marketing, Statistics, Finance or similar

• Proficient with PowerPoint &Excel.

Professional competencies:

• Strong methodological toolbox developing and owning both qualitative and quantitative research projects

• Project management skills to drive projects from briefing to reporting, prioritizing delivering ‘on quality on time’, while navigating a complex stakeholder map

• Excellent communicator, able to turn insights into clear stories that influence senior stakeholders

Personal competencies

• Analytical mindset, turning complex data into actionable recommendations with attention to detail

• Proactive and adaptable, taking ownership and thriving in a dynamic environment

• Build strong relationships and manage stakeholders with confidence across functions and levels.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.