Account Manager/Inside Sales

USA, San Jose CA Inside Sales At NCAB Group, we believe great people drive business success. As an Entry to Mid-Level Account Manager, you'll join a passionate and collaborative team offering you the opportunity to contribute, learn and grow together.

Since 1993, our focus has been on delivering high-quality PCB solutions by combining global expertise with local support. Inspired by our vision, Making PCBs easy , we build long-term partnerships based on trust, quality and technical excellence.

Main Responsibilities

• Serve as the primary point of contact for customers, outside sales, and technical sales teams.
• Build and maintain strong customer relationships with a proactive and solution-driven approach
• Manage accounts throughout the entire sales cycle —from order placement to fulfillment.
• Provide exceptional communication and negotiation skills to ensure seamless customer experiences.
• Collaborate in a value-driven, team-oriented environment with short decision-making channels .
• Focus on problem-solving rather than just taking orders— be a solutions provider!

Profile
Proven experience in account management or inside sales with a track record of customer success .
Strong negotiation skills and the ability to manage long sales/order cycles.

• Exceptional communication —comfortable picking up the phone and engaging directly with customers.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment
• Experience with order entry/enterprise systems is a plus.
• Knowledge of the Printed Circuit Board (PCB) industry is preferred, but not required.
• Associate’s degree in business or related field required or equivalent experience.

Benefits
? Competitive Compensation: $65K- $95Kbase salary + bonus.
? Comprehensive Benefits: Health, Dental, Matching 401(k), Short & Long-term Disability, and $25K Life Insurance —all starting Day 1 .
? Professional Growth: Tailored 90-day onboarding program + ongoing training.
? Strong Company Values: We believe in Quality First, Strong Relationships, Full Responsibility, and Environmental Sustainability .

Our Values
Our shared values Quality First, Strong Relationships, Full Responsibility shape our culture and guide how we think, act and work together.

Ready for your next step? Apply now!