Maintenance System Analyst

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role 

Could you be the full-time Maintenance System Analyst we are looking for in Copenhagen?

Denmark has set an ambitious goal to upgrade its entire mainline railway network with state-of-the-art ERTMS level 2 baseline 3 signalling technology. Alstom is helping to turn this ambition to reality and has started deploying the new signalling technology. This technology is stable and secure, and it will drastically improve the passenger experience by reducing the number of delays and increasing transport capacity. 

As a member of Maintenance Team you will apply your skills to this complex and ambitious project. You will work alongside a team of innovative and dedicated professionals to carry out the activities aimed at ensuring that the system is safe, reliable and ready for use.

You will be part of a team based at Alstom office in Hvidovre and at Traffic Control Centre in a customer premises near Dybbølsbro train station covering a 24 hours/days service desk.

The job will be done during the normal working hours, but the availability to work in shifts (24 hours/days) for limited scheduled periods is required.

We’ll look to you for:

You will:

• Monitor the diagnostic system which is receiving information on the health status of Alstom Trackside Signalling System.
• Support Signalling Attendants in case of complex troubleshooting analysis.
• Investigate new faults for which the root cause is unknown collecting all necessary information and log performing the related analysis.
• Be the main interface toward design department in order to identify a mitigation strategy till the complete resolution of recurrent issues.
• Manage and update the maintenance knowledge database to improve troubleshooting, repair actions and procedures.
• Define relevant KPI in collaboration with Defect Manager and implement monthly monitoring of maintenance performances.
• Identify all necessary improvements of maintenance tool/ processes used by the Maintenance Attendant Team.
• Support periodical tickets review to ensure the achievement of quality standards.
• Support Defect Manager to share periodically the return of experience with the entire maintenance team.
• Identify and provide, in collaboration with Training Manager, technical trainings to the Maintenance Attendant Team to cover knowledge gap.
• Acquire and keep up to date the necessary skills to carry out the role of Maintenance Attendant in order to replace one of the team members in case of need (unexpected absences, emergencies, monitoring campaigns).
• Provide technical support to the Training Room located at Traffic Control Centre near Dybbølsbro.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Technical degree in electronics or electrical engineering or equivalent experience in a function in an industrial environment
• Flexibility and mobility, available for short or long technical interventions in different locations
• Available to work in night shifts as well as during weekends and public holidays
• Rigorous & team player
• Problem solving skills
• Good oral and written English skills. Proficiency in Danish is a real plus
• Driving license 

Previous railway or signalling experience (specially TMS system) is a real plus.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also :

• Contribute to innovative projects,
• Steer your career in the direction you choose across functions and countries,
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

All internal employees must inform their Line Manager when applying.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.