Danish-Speaking Customer Experts for Miele

Description

Join our Miele Customer Experts team in Greece and become an integral member of a unit devoted to delivering exceptional customer experience!By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “Immer Besser”;
always better.As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team– fluent in Danish – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion. If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece!Some of your daily tasks:Communicating through various channels (e-mail, chat & phone) to address product or service issuesAdvising customers on the proper use of their electric appliancesHandling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problemExpediting corrections and/or adjustments;
following up to ensure resolutionAssisting with the processing of refunds or exchangesArranging the placement of ordersWe’ll love it if you have:High level of fluency in Danish Good communication skills in EnglishCustomer support/troubleshooting experience will be appreciatedFamiliarity with the brand is preferredStrong verbal and written communication skills utilizing active listeningExperience within the household appliance/commercial equipment industry is a plusComfortable with the use of basic technology toolsA positive, can-do attitude that shines through every interactionWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityAt TP in Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers;
our most valuable asset is our people.