International Payment Specialist

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new International Payments Specialist you’ll join the Operations team based in Copenhagen, reporting to Sophia, working to ensure our customers can send and receive money across borders — seamlessly and reliably.

WHAT WILL YOU DO?

• Monitor and analyse international payment flows to identify issues and act on them before they impact customers.
• Handle international payment cases end-to-end — investigating, documenting, and resolving with care and precision.
• Collaborate with teams across Lunar to share insights and strengthen our international payments capabilities.
• Stay close to emerging developments in cross-border payments, compliance requirements, and correspondent banking, applying what you learn in your day-to-day work.
• Balance operational excellence with a great customer experience, making sure efficiency never comes at the cost of usability.

WHAT ARE WE LOOKING FOR IN YOU?

• Some experience with international payments, cross-border transactions, or a related field — whether through work, studies, or a strong interest in the space.
• An analytical mindset with an eye for patterns and anomalies.
• Clear and structured communication skills — you can explain complex situations simply, both in writing and in conversation.
• Comfort working in a fast-moving environment where priorities can shift and no two cases are the same.
• Fluency in Danish and English (both spoken and written).

BENEFITS AND PERKS

• 4 days in the office. We're a team that builds together, thinks together, and moves together. Showing up is part of how we work.
• State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down.
• Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered.

Are you ready to join the journey? Apply now and let's find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here . Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your criminal record. Please note that our employment is conditional upon you not being registered in RKI (Ribers Kredit Information). We welcome applications from candidates of all backgrounds. If you need any adjustments during the recruitment process, please let us know