Danish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

Danish Speaking Fitbit Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a powerhouse in European recruitment, we specialize in placing high-performing professionals in dynamic roles, including exclusive Danish-speaking jobs that offer unique career growth.

Job Overview

We are currently seeking a passionate individual for a Danish Speaking Fitbit Customer Support Specialist position in Bulgaria to join a world-class team in the Fitness & Wellness industry. If you are an enthusiast of wearable technology and healthy living, this role offers a rare opportunity to represent a global leader while enjoying one of the most exciting jobs in Bulgaria.

Key Responsibilities

• Provide high-quality technical support to Danish-speaking users regarding their Fitbit devices and fitness tracking applications.
• Assist customers with troubleshooting device synchronization, hardware inquiries, and firmware updates to ensure seamless wellness tracking.
• Promote the Fitbit ecosystem by guiding users through advanced fitness features and health-monitoring insights.
• Maintain a high level of customer satisfaction by delivering personalized, accurate, and empathetic service in Danish.
• Document and escalate complex technical issues within the Fitness & Wellness support infrastructure.
• Collaborate with international teams to optimize service delivery standards for the Danish market.
• Contribute to a positive brand image by reflecting the core values of health, activity, and digital innovation.

Requirements

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• A genuine interest in the Fitness & Wellness industry and wearable health technology.
• Excellent communication skills with a customer-centric mindset.
• Previous experience in customer support or technical service is considered a significant advantage.
• Ability to relocate to Sofia, Bulgaria, for this on-site role.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Attractive Monthly Performance Bonus.
• €1,500 Signing Bonus (one-time) for new hires.
• And Much More...

Life in Bulgaria

Sofia is rapidly becoming the top destination for expatriates looking for high-quality professional opportunities and a vibrant lifestyle. As the heart of Bulgaria, the city offers a unique blend of historical charm and modern urban convenience, all set against the breathtaking backdrop of Vitosha Mountain. Life in Bulgaria provides a perfect balance of professional ambition and leisure, with a climate that boasts beautiful, distinct seasons.

Beyond the professional benefits, relocating to Bulgaria is a life-changing adventure. You will experience the rich culinary scene, affordable cost of living, and the warm hospitality that defines Bulgaria. Choosing to pursue one of our Danish-speaking jobs here means embracing an international career in a country that values talent and personal well-being.

How to Apply

Are you ready to elevate your career with this Danish Speaking Fitbit Customer Support Specialist position in Bulgaria? We invite you to join our growing team by clicking 'Apply Now' to submit your application. We look forward to hearing from you and helping you start your journey with Mercier Consultancy Group.