Internal Sales
EnerSys
EnerSys ist der weltweit führende Anbieter von Energiespeicherlösungen für industrielle Anwendungen. Wir verfügen weltweit über mehr als dreißig Fertigungs- und Montagewerke, mit denen wir über 10.000 Kunden in über 100 Ländern versorgen. Der Hauptsitz des Unternehmens befindet sich in Reading, Pennsylvania, USA mit regionalen Zentralen in Europa und Asien. Wir ergänzen unser umfangreiches Angebot an Antriebs- und Energiesystemen mit einem umfassenden Angebot an integrierten Dienstleistungen und Systemen. Mit Vertriebs- und Servicestandorten auf der ganzen Welt und über 100 Jahren Erfahrung in der Batterieherstellung liefert EnerSys die leistungsstarke Komplettlösung für DC-Energiespeicherprodukte. Wir bauen unsere Position in der Branche weiter aus, indem wir sicherstellen, dass alle Mitarbeiter über die folgenden Kernkompetenzen verfügen: Kundenorientierung, Teamfähigkeit, Engagement, Ethik, Kommunikationsstärke und Arbeitssicherheit.
Diese Stelle wird sich in erster Linie auf unsere Anwendungen im Bereich Motive Power konzentrieren, die Flurförderzeuge und Hubwagen, Schienengeräte, Bergbaugeräte und Geräte zur Bodenversorgung von Fluggesellschaften umfassen. Zu den Marken im Bereich Motive Power gehören Hawker, Ironclad, General Battery und Fiamm. EnerSys bietet für alle Anwendungen, für die Antriebskraft benötigt wird, die perfekte Energielösung.
Zweck der Stelle
Sind Sie ein kundenorientierter Profi mit Erfahrung im Vertriebsinnendienst und in kaufmännischen Abläufen? Haben Sie Freude daran, die Zusammenarbeit zwischen Kunden, Vertrieb, Service-Teams und Lieferanten zu koordinieren und gleichzeitig einen reibungslosen Geschäftsablauf sicherzustellen? Dann freuen wir uns darauf,
Sie kennenzulernen!
Aufgabenbeschreibung (schwerpunktmäßige Auflistung):
- Entgegennehmen sämtlicher Kundenanfragen und -bedürfnisse
- Eigenverantwortliche Lösung bzw. Abarbeitung d. gestellten Aufgaben
- Anlegen von Angeboten, Aufträgen, Retouren, Rechnungen, Gutschriften, etc.
- Abrechnen und einstellen von Servicescheinen
- Beauftragungen von Servicetechnikern
- SAP Kundenstammdaten anlegen und pflegen
- Komplette Einkaufsabwicklung von Ladegeräten uns Systemlösungen bei deutschen und internationalen Lieferanten
- Beauftragung von Transporten bei Vertragsspediteuren
- Bestellen des Batterieentsorgers und Koordination der Abholung
- Entgegennehmen von Kundenreklamationen mit anschließender Reklamationsbearbeitung
- Koordination zw. Servicetechnikern, Verkäufern und Kunden
- Enge Zusammenarbeit mit Anwendungstechnik, Qualitätsabteilung, Auftragssteuerung, Fertigung, Buchhaltung, Einkauf und Service
- Lieferterminverfolgung
- InsideSales Aufgaben
- Abwicklung Innendienst der Abteilung Rental
Ausbildungs-/Berufserfahrung:
- Notwendig für die Stelle ist eine kfm.
- Ausbildung oder technische Ausbildung und mind. 3 Jahre Berufserfahrung im Vertriebsinnendienst.
- Grundkenntnisse in Englisch. SAP und Office Kenntnisse
Wir bieten ein ausgezeichnetes Leistungspaket und ein Gehalt, das der Erfahrung und/oder Ausbildung angemessen ist.
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