Logistics & Customer Service Coordinator - Vitamin Well...

Vitamin Well Group develops premium functional drinks, snacks and protein products designed for modern, everyday life and on-the-go consumption. Our portfolio includes Barebells, NOCCO and Vitamin Well. With over 750 employees and revenue of more than SEK 10 billion, we are present in over 50 markets, with our headquarters in Stockholm and local teams and partners around the world. Our growth is driven by a focus on building strong brands, creating products with uncompromising taste and clear functionality, and consistently raising the bar across our categories.

Vitamin Well Group is expanding, and Denmark is a key growth market. To support this, we are looking for a Logistics & Customer Service Coordinator who thrives in a fast-paced environment and is passionate about delivering excellent service. This is a hands-on role where agility, attention to detail, and a proactive mindset are key to success.

Whether you are early in your career and eager to grow, or already have solid experience in customer service and enjoy working in an operational, high-paced environment, we are looking for someone who takes ownership, works with precision, and have a good analytical mindset.

About the role

As Logistics & Customer Service Coordinator with Vitamin Well Denmark, you will be responsible for managing customer orders from both B2B and D2C, handling inquiries, and ensuring smooth coordination between sales, logistics, and finance. You will play a central role in ensuring that our products reach our customers efficiently and that every interaction reflects our high standards for service and professionalism. You will report to the Operations Manager and be based at our Danish headquarters in central Copenhagen.

When you step into this role, you will quickly take ownership of customer service, and coordination across teams, ensuring smooth and efficient operations. As you grow into the role, you will have the opportunity to expand your tasks into for example order management, stock-level analyses, and overall contribute to making our customer service function even more agile and effective, supporting both internal teams and external partners in a fast-moving environment.

Key responsibilities include:

• Handle customer/consumer inquiries, resolving issues quickly and professionally

• Manage customer orders from receipt to delivery, ensuring accuracy and efficiency

• Coordinate with sales, logistics, and finance to ensure seamless operations

• Ensure correct pricing and invoicing, maintaining accurate records

• Monitor stock levels and deliveries, proactively addressing potential issues

• Continuously improve processes, finding ways to work smarter and faster

Who are you

• 1-2 years of experience in customer service, order management, or a similar role

• Exceptional attention to detail and a structured approach to problem-solving

• Strong analytical skills and IT-savvy mindset

• The ability to work at a high pace while maintaining precision

• Strong communication skills and a proactive mindset

• Fluency in Danish and English

Why join us?

• Be part of a fast-growing, high-energy company where decisions are made quickly

• A dynamic and informal workplace with great collaboration across teams

• The opportunity to develop and grow in a company that values ambition

• Competitive salary and benefits

Welcome with your application at the latest July 24th 2026. 

We will review applications on an ongoing basis and the position may be filled before the last application day. We appreciate LinkedIn, but to get a full picture of your experience, we ask you to also include a CV. Please note that the recruitment process may take longer than usual due to the summer holiday period.

 

Life at Vitamin Well Group 

At Vitamin Well Group, we believe that a great workplace fuels great products. With over 750 employees worldwide, our people play an important role in how we build brands, develop products and grow the business. Our values – innovation, courage, drive and responsibility – shape how we work together and how we do business.

Across functions and markets, our teams are hands-on in building our brands, developing our products and making them available to consumers around the world. We embrace an office-first principle because we believe our best ideas emerge when people come together, share ideas, build relationships and take ownership.

Promoting active lifestyles is part of our culture. Employees can take part in run clubs, group workouts, races and sporting events that suit different interests and fitness levels. As we continue to grow, we aim to make a positive impact by reducing our environmental footprint, promoting active and healthy lifestyles, and acting responsibly across our value chain.

As part of the recruitment process, we may ask you to conduct a personality test as well as a test that measures logical ability. The purpose of the tests is to evaluate candidates as objective as possible and identify the best possible match for the role. The tests are based on solid research and are taken through our partner Alva Labs.