Functional AI Consultant - Denmark
Fuld tid
Accenture
Let there be change
We're looking for an Functional AI Consultant (Sales & Service) to join Accenture Song in Denmark and help our clients reinvent how they connect with their customers. You'll combine deep platform expertise with the creativity, speed, and AI fluency that define Song.
What you'll do
- Design, build, and deploy AI agents that resolve customer requests, support service teams, and improve the end-to-end customer journey, using whichever platform fits the client
- Platforms of interest are: Salesforce, Microsoft, ServiceNow or others.
- Configure agent behavior, actions, and instructions to match client business processes across service, sales, and marketing.
- Apply prompt engineering, retrieval, and testing practices to keep agents reliable and safe in production.
- Work with experience designers, business architects, and client stakeholders to turn customer experience ambitions into scalable, agentic solutions.
- Mentor junior consultants / analysts and contribute to best practices, code quality, and reusable components across projects.
- Track the fast-moving agentic AI and CRM/CX platform landscape, and bring new capabilities back to clients, the team, and the wider Song studio.
Qualification
Who you are
- Strong hands-on development experience on at least one major customer experience or service platform.
- Practical experience with, or strong interest in, building AI agents and applied AI/LLM concepts (prompt engineering, RAG, agent testing and evaluation).
- Relevant platform certifications are a plus.
- Comfortable in Agile teams, with solid communication skills in English (Danish is a plus).
- A consultative mindset. You enjoy understanding client business problems, not just writing code.
Why Accenture Song
- Work on leading Nordics brand experiences, where AI agents are designed as part of the customer journey rather than bolted on afterward.
- Hybrid work model with flexible hours, combining studio and office collaboration in Copenhagen with remote flexibility.
- An inclusive, creative culture that brings technologists, strategists, and designers under one roof, including the occasional Fun Friday to recharge with the team.
- A community that's actively shaping how agentic AI gets used in real customer experiences, not just talking about it.
We are looking forward to hearing from you!
Please note: Due to summer holidays in July, we will review all applications upon our return in early August and reach out to selected candidates for interviews at that time.
Locations
Copenhagen
Ledig stilling opslået for 2 måneder siden
Tilsvarende jobs, som kan have interesseBaseret på Functional AI Consultant - Denmark vedrørende den ledige stilling i København
- JUNIOR AI & CONTENT CONSULTANT Er du typen, der bliver rastløs, når du ikke rykker dig? Og får du energi af mennesker - både af tætte kunderelationer og af kolleger, der siger tingene ligeud og skubber dig fremad? Vi søger en ny Junior AI & Content Consultant til vores...
- ...Som Senior Consultant i Digital Enablement rådgiver du kunder om etablering og skalering af AI-løsninger, der skaber reel forretningsværdi og kan fungere stabilt i drift. Du kombinerer strategisk rådgivning med konkret løsningsdesign og sikrer, at AI-initiativer kan realiseres...
- ...løsninger og bringe platformen ind i en ny tidsalder med Copilot og AI-teknologier? MDC Nordic søger en erfaren principal konsulent,... ...skræddersyede apps og forretningsplatforme. Som Principal Consultant får du en central rolle i at designe og udvikle morgendagens løsninger...
- ...traditional accounting tool into an AI-first business, the way we... ...We’re looking for a Strategy Consultant to lead the commercial... ...leveraging and aligning cross-functional teams across Product, Finance... ...successful accounting platform in Denmark. YOUR E-CONOMIC BENEFITS...
- Req ID:489573 Hos Alstom er vi eksperter i jernbaner - fra højhastighedstog, metroer, monorails og sporvogne til nøglefærdige systemer, tjenester, infrastruktur, signalsystemer og digital mobilitet. Vi tilbyder vores forskellige kunder den bredeste portefølje i branchen...
- ...engineering and platforms, commerce, consulting, content transformation, CRM,... ..., as well as innovators in AI, to deliver growth solutions... ...stakeholders across multiple functions, including marketing, sales,... ...in-house corporate strategy function (candidates with strong...
- ...environment, this could be the perfect fit for you. Role Overview We are seeking experienced Oracle Retail Cloud Functional and Techno-Functional Consultants to support large-scale Oracle Retail implementation, upgrade, and support initiatives. The role involves close...
800 € om året
...while achieving full privacy compliance. About the Office of AI The Office of AI owns the strategy, governance, infrastructure... ...to a regulated business. Nice to have Experience in consulting, solutions architecture, or embedded engineering. Familiarity...- ...and dynamic, bringing together talent from consulting, banking, big tech, and startups. We thrive... ...large client base. Collaborate with cross-functional stakeholders to successfully deliver partner growth across the Denmark and internationally. Track the latest trends...
800 € om året
...while achieving full privacy compliance. About the Office of AI The Office of AI owns the strategy, governance, infrastructure... ...HR, Marketing, Customer Success, BI and beyond, tracked on each function's own KPIs rather than on activity. Real use cases in production...- ...globale fintech virksomhed Clar og arbejder tæt sammen med Lendo Denmark. Vi stræber efter at skabe større gennemsigtighed på det... ...hinanden." Karl K. Høen-bech, Mybanker kundeservice Som Customer Consultant i Mybanker får du et unikt indblik i den finansielle sektor og...
- ...employees, Deloitte is the largest audit and consultancy firm in Denmark. We tailor solutions across Audit,... ...redesign and future-proof their tax functions. You will work with a wide range... ...and transformation of the tax function. Job Description Core Responsibilities...
- ...online. What you’ll be doing: Drive new business across Denmark, from prospecting to close. Own and exceed a monthly revenue... ...also converting inbound leads. Build strong discovery and consultative selling skills to position Trustpilot’s value. Maintain accurate...
- ...AI Engineer AI is moving from prototypes to production-ready solutions. The engineers who can take it there matter more than ever... ...tools or years of experience. Why Heyra We believe consulting needs to be rewritten. We are building a consultancy designed for...
- ...We are looking for a hands-on AI Engineer to build, test, and improve AI-driven solutions for the publishing business. This is a... ...following agreed direction. Clear communication skills for cross-functional collaboration. Important Fit Note This is not a no-code...
- ...the Country Manager and Director for Marketplace, you’ll own the Denmark marketplace P&L and play a central role in shaping our next... ...and market strategy for Denmark, influencing across teams and functions without relying on formal reporting lines Challenge assumptions...
- ...on earth: the cemetery. There are around 2,100 cemeteries in Denmark, each running on its own combination of systems, spreadsheets... ...deliberately lean, growing fast, and ready to build the commercial function that takes us to the next stage. Why we're hiring Until...Fjernjob
- ...workforce more easily and efficiently. As our new Implementation Consultant for the French market, you will bridge the gap between our... ...social life The role is based in our office in Copenhagen, Denmark. Get to know the solution you will roll out! - sign up...
- ...Student Assistant supporting AI Adoption at Novo Nordisk Engineering Are you excited about shaping the future and the way we work... ...engineering globally. Leveraging the expertise of 2,000+ employees across Denmark, India, and the US, we design, build and optimise pharmaceutical...
- All Gravy is the AI-native people operating platform for hospitality and retail. 🥞 We're modernising how frontline teams work, replacing scattered tools and outdated systems with a single app that's actually built for the way people work & socialise today. Our AI Colleague...
- ...supply chain expertise, whereas not all other regions have this function in their structures. The Regional Supply Chain Desk (... ...programme results Job Purpose: The primary objective of this consultancy is to conduct a comprehensive review of the SCM Service Desk...
- Are you an ambitious student looking to build a career at the overlap of AI and manufacturing? Are you excited about the latest developments in GenAI and agentic systems? Do you want to learn how to build & deploy AI solutions & RAG pipelines that actually have a purpose...
- ...JOBBESKRIVELSE Now2value søger flere Principal Consultants - ServiceNow med minimum fem års erfaring til kundeopgaver, hvor fokus er... ...landskabet via integrationer og dataflows. Now2Value bruger ofte AI til at løfte implementeringen af ServiceNow og forkorte tiden...
- ...Europe. We're a multicultural team working from France, Germany, Denmark and the Netherlands, Spain,Portugal. Your hiring experience... ...team at Shine The Advisor Production team is building AI systems that automate accounting production for accounting professionals...
- ..., business-savvy professional ready to leverage your strategy consulting experience to tackle complex challenges at the intersection of... ...contributing to our firm's growth. Collaborating closely with cross-functional project teams to ensure the seamless integration of strategy...
- ...We are looking for an experienced Senior Actuarial / Pension Consultant to support an assignment within the Danish pension and financial... ...knowledge with hands-on experience in system development, functional analysis, testing, defect management and incident resolution...
- ...in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work... ..., and Shopify, as well as innovators in AI, to deliver growth solutions tailored to... ...significant collaboration with cross-functional experts and professionals from our technology...
- ...establishing ourselves as one of the largest gaming companies in Denmark. In more recent years, we have been scaling fast, in large part... ...efficiently. You'll play a key role in exploring and implementing AI-assisted solutions, improving our asset creation processes, and...
- ...risk-mitigation strategies. E. Cross-Functional Coordination & Country Office Liaison:... ...as may be required by the Chief, SCMU in consultation of UNFPA Representative in the DRC Qualifications... ...logistics is an asset. Knowledge of AI and its ethical application, especially...
- ...practice. Digital Enablement er en del af Devoteams IT Management Consulting (Digital Impulse). Som Senior Consultant i Devoteam Digital... ...Operating Models IT arkitektur IT-infrastruktur, platforme og AI Service Management IT sourcing Hos Digital Enablement...
Vil du modtage flere ledige stillinger?
Abonnér og modtag tilsvarende ledige stillinger for Functional AI Consultant - Denmark. Bliv den første ansøger!
