Field Service Engineer

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If you are looking for a great opportunity with a stable, well established company in a growing market, look no further than SANOVO TECHNOLOGY USA.

SANOVO TECHNOLOGY USA is seeking experienced equipment Field Service Engineer(s) to join our Global Service Team. Qualified candidates will be in the United States covering our U.S. and Canadian customers.

SANOVO TECHNOLOGY USA is a member of the SANOVO TECHNOLOGY GROUP of companies and is responsible for the sales, projects, after-sale service, and parts support for the GROUP’s full line of egg handling, egg processing and automation equipment sold in the USA and Canada. SANOVO TECHNOLOGY GROUP is the world leader in the delivery of the complete line of equipment required to produce all types of egg products.

The SANOVO TECHNOLOGY GROUP, headquartered in Denmark with production facilities in Denmark, the Netherlands and Italy, has many years of experience in the development of advanced equipment for the food industry. We are a streamlined, focused company that uses the latest technology in the design and development of our equipment. Expectations for the future are high. The SANOVO brand is strong, and demand is high in a growing global market.

Job Description:

In this position, you will be responsible for the installation and field service support for the full line of SANOVO equipment in the United States and Canada.[MB1]

Specifically, you will:

· Install the SANOVO line of Egg Processing equipment and Robotic Automation equipment sold in the U.S. and Canada[MB2]

· Provide Customer staff training on the proper operation and maintenance of the SANOVO line of Egg Processing equipment

· Service the SANOVO Line of Egg Processing equipment used by our installed base in the U.S. and Canada[MB3]

· Assist the customers with the set-up and maintenance of their replacement parts inventory required to support the equipment operating in the Customer’s processing facilities[MB4] [MB5] .

Job Highlights:

Strong electromechanical skills

Basic understanding of equipment electronics and controls

Diplomacy when dealing with customers and co-workers

Helpdesk Support

Coordinating installations of equipment with customers

Communication with customers before and after installations

Well organized

Time management

Flexibility

The ability to multitask and establish priorities

Preparation of Service reports and other required documentation

Any other tasks assigned by management

Candidate Profile:[MB6]

The ideal candidate is ambitious but responsible, quality conscious, thrives on working independently, is a competent communicator regardless of organizational level and strives to be the best at representing the company to our customers. We expect you to have the following skills:

Vocational education in basic mechanics and equipment electronics

Minimum of 2-year equipment service experience in the food industry (egg processing equipment preferred)

Technical background

Experience in handling the pressure of troubleshooting and repairing equipment in a production setting

Good communication skills and ability to troubleshoot remotely

Ability to travel 60-70% of the time

What to expect from us.

We offer competitive compensation commensurate with experience and qualifications.

SANOVO TECHNOLOGY USA provides an exciting opportunity to work for an international company that is a market leader in food processing equipment and is a dynamic and fast-growing company that offers good opportunities to influence your own position. The environment is open and team-oriented providing support for each other when needed.

The position provides an opportunity to work for a company that is proud of its informal approach to management which enables us to make rapid decisions when needed and to shift priorities to meet the demands of the market.

Underlining our culture is our doctrine of Company Karma with the business philosophy of doing good while doing business to create more value for society while also creating value for our business.

SANOVO TECHNOLOGY USA, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Schedule:

8 hour shift

Day shift

Monday to Friday

Overtime

Weekends as needed

Work Location: On the road

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• License reimbursement
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Work Location: On the road