Consultancy: Strategic Communication and Graphic Design (CAPACITY Programme), Copenhagen

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Project Context and Scope

The CAPACITY Programme constitutes Pillar I of the Danish Migration Management Programme Se telefonnummer på uncareer.net), funded by the Ministry of Foreign Affairs of Denmark and implemented by the International Organization for Migration (IOM). The Programme supports partner governments in strengthening migration governance systems, institutional capacities and regional cooperation mechanisms to facilitate safe, orderly and regular migration through migration management, dialogue and coordination, and rights-based return, readmission and sustainable reintegration. The Programme is implemented through Country Offices in Algeria, Lebanon, Morocco, Nigeria, Somalia and Syria, complemented by regional and cross-regional interventions across the Middle East and North Africa and East and Horn of Africa regions.

As implementation advances, the Programme requires a series of strategic communication, visibility, reporting and knowledge products to support donor engagement, senior-level advocacy, programme positioning and internal awareness. Existing programme materials, including presentations, reports, flash updates, dashboards and communication products, provide a strong foundation but require consolidation, refinement and adaptation for different audiences and purposes. 

Under the direct supervision of the Programme Manager, CAPACITY, and in close coordination with relevant IOM Denmark personnel, participating Country Offices and other relevant stakeholders, the consultant will support the development of strategic programme communication and reporting products aimed at strengthening programme visibility, communicating results and achievements, and facilitating engagement with donor representatives, government counterparts, senior IOM leadership and other stakeholders.

Organizational Department / Unit to which the Consultant is contributing The consultant will work to contribute to the CAPACITY Programme (IB0467) in IOM Denmark.  The Consultant will report to the CAPACITY programme manager.  Tasks to be performed under this contract Output 1: Strategic Presentation Products
Development of strategic presentation products and accompanying speaking materials to support external engagement with donor representatives, government counterparts and senior-level stakeholders. This output shall include: One external high-level CAPACITY Programme presentation.

One dedicated high-level engagements’ presentation package.

Output 2: Country-Level Presentation Package
Development of country-specific presentation materials highlighting programme achievements, country priorities and Danish-funded activities. This output shall include: One presentation package for Syria.One presentation package for Lebanon.

One adaptable country presentation framework/template for use across the wider CAPACITY portfolio.

Output 3: Programme Reporting Products
Development and finalization of programme reporting products based on inputs received from participating Country Offices and available programme documentation. This output shall include: CAPACITY Quarterly Flash Update covering the July–September reporting period.Two-Year Programme Summary Report covering programme implementation from 01 December 2024 to 30 November 2026 (This may include development of different versions tailored on the desired audience). 

Strategic advisory on dissemination of information material linked to the programme second anniversary.

Output 4: Internal Communication and Awareness Products
Development of products intended to strengthen awareness and understanding of CAPACITY among internal IOM stakeholders. This output shall include: One internal CAPACITY presentation for IOM audiences.

One presentation and communication briefing package for IOM Denmark communication personnel, including key messaging recommendations and communication considerations.

Output 5: External Programme Dashboard
Refinement and finalization of the CAPACITY external dashboard based on the existing Power BI product and available programme documentation. The dashboard should be suitable for use as an external programme information product supporting stakeholder engagement and dissemination of programme updates. All deliverables will be submitted in English, in relevant format, as agreed with IOM. Performance indicators for the evaluation of results  All deliverables submitted within agreed timelines.Deliverables comply with agreed formatting, branding and quality requirements.Deliverables accurately reflect programme information and approved source materials provided by IOM.Deliverables are accepted by IOM following review and revision processes.Products are suitable for their intended audiences and purposes.

Payments will be processed based on satisfactory completion of the deliverables above based on approval by IOM project team.

IOM reserves the right to cease the collaboration in case of non-performance against above indicators unless proactively communicated and mutually agreed.

Required Qualifications and Experience

Education/Experience/Skills

Essential

An individual consultant is required for this review. The individual consultant will sign a consultancy contract with IOM. IOM will also consider a team of individual consultants as long as the financial proposal does not exceed the budget allocated for the vacancy post.

Interested candidates should demonstrate experience in the following areas:

Minimum five years of relevant professional experience in strategic communications, knowledge management, programme reporting, donor reporting, public affairs, policy communications, editorial work, or related fields.Demonstrated experience developing high-quality communication and visibility products for international organizations (IOM particularly), development agencies, governmental institutions or similar entities.Proven experience preparing presentations, briefing materials, reports, knowledge products and stakeholder-facing communication materials for senior-level audiences.Experience translating complex technical or programme information into concise and accessible communication products for different audiences.Previous experience working with migration, governance, development cooperation, humanitarian or international policy issues is an advantage.Familiarity with donor-funded programme environments and reporting requirements is desirable.

Desirable

Experience working with IOM on developing communications products, including related to the thematic area of Immigration and Border Management and Protection/Return management.Experience working with or carrying similar assignments for UN or intergovernmental organizations.

Other requirements
The consultant must adhere to the IOM Data Protection Principles (IN/138) and maintain confidentiality.

Timeframe
The assignment is expected to be completed over 4 month, defined period. A detailed workplan will be agreed upon communication of award, noting that most deadlines will be set based on need and urgency.
The workplan will include clear milestones, validation points, and submission dates, and will remain flexible to accommodate availability of key stakeholders.

Travel

No travel is required.

Budget
The budget for the assignment will be an all-inclusive lump sum based and commensurate with the scope, duration, and level of effort required. The budget will cover all costs associated with the assignment, including professional fees, coordination meetings, and any other necessary inputs. Work is mostly expected to be conducted remotely.

A detailed budget breakdown will be submitted as part of the proposal and will be cleared by IOM prior to contract signature.

Submission of application
Candidates must annex to their application the following required documents:

Copy of CV of the candidate/sProposal outlining the proposed methodology and specification of timelinesFinancial or budget proposalAvailabilityDetailed financial proposalA sample of previous similar work 

Languages

For this consultancy, fluency is English is required.

Capacity to interact in French and / or Arabic is desirable

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. 

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies