Business Risk Manager

The Business Risk Manager plays an important role and is responsible, together with the other senior stakeholders, for identifying, assessing, and appropriately managing non-financial risks along with compliance and audit recommendations within the Inspiration & Education Client Journey. This role is part of the Journey Leadership Team.

 

Responsibilities

• Ensure effective risk management and support with balancing risk-taking with the Group’s risk appetite.
• Support the Global Journey Owner in understanding the overall risk picture and foster a sound risk and compliance culture.
• Secure an overview of policies, procedures, processes, capabilities, and associated risks.
• Ensure the existence and maintenance of business procedures, work instructions and process frameworks, and keep them up to date.
• Collaborate with stakeholders to integrate risk insights into decision-making processes and strategic planning.
• Secure a broader take on control activities related to risk, compliance, and audit matters, acting in a supporting role for regulatory implementations; engage with Risk & Compliance teams and Internal Audit.
• Implement risk management practices and controls as part of day‑to‑day operations (e.g. RCSAs, BIAs, risk events, control reviews, issues and actions, and other related processes).
• Deliver risk management information that can be used to track non-financial risk performance and take ownership of timely, high‑quality documentation (policies, procedures, work instructions, processes, capabilities, risks and controls).
• Lead and facilitate risk assessment workshops, engaging relevant stakeholders to identify, assess, and manage risks supported by action plans in line with the Group’s risk appetite.
• Maintain an overview and follow up on risk, compliance, audit recommendations, and incidents.
• Collaborate with the Global Journey Owner and stakeholders to integrate risk management into strategic planning (e.g. change risk assessments, product approvals/reviews, third‑party engagements, and broader Change Risk Management activities).

Behaviour

• Exhibit strong business understanding and commit to continuous learning of the Group’s risk and compliance framework.
• Stay on top of best practices and actively participate in the risk professional community of practice.
• Demonstrate strong analytical and problem‑solving skills to effectively manage and escalate risks.
• Communicate clearly and effectively, articulating risk issues and strategies in an easily understood manner.
• Respond swiftly and flexibly to changing circumstances.
• Foster a sound risk and compliance culture and promote awareness and accountability within the Journey.

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