Interactive Quality Coach - LEGO® DESiGN

Job Description

In this role as an Interactive Quality Coach, you will help teams across LEGO® Design create outstanding interactive play experiences by guiding design quality, facilitating collaborative design reviews, and supporting the design governance of interactive play experiences across projects. You will combine deep interaction design expertise with strong facilitation and systems thinking to support teams in delivering playful, meaningful, and high-quality experiences. You will:

Core Responsibilities

• Facilitate collaborative design review forums that help teams evaluate and improve interactive play experiences throughout the development process.
• Coach product teams on interaction design principles, helping them strengthen play quality, usability, and emotional engagement in their experiences.
• Support teams in navigating complex design challenges by providing expert feedback, structured evaluation methods, and actionable recommendations.
• Develop and evolve frameworks, tools, and practices that support interaction design governance, design reviews, and quality calibration across projects. Continuously refine and improve review and coaching practices to ensure they remain effective as our interactive play platform evolves.
• Contribute to building a shared understanding of interaction design excellence across LEGO® Design through knowledge sharing and learning initiatives.

Play your part in our team succeeding

LEGO® DESiGN is the home of more than 700 designers across multiple disciplines and the creative heart of the LEGO Group. Together we imagine and build the play experiences that inspire and develop the builders of tomorrow!

Within LEGO Design, the Interaction Design team explores how digital and physical play come together to create meaningful and joyful experiences for children. As an Interactive Qaulity Coach, you will play a key role in strengthening how these experiences are developed by helping teams evaluate, refine, and elevate their interaction design work across multiple projects.

In Interaction Design, we shape how play comes alive. Every decision we make has the potential to spark curiosity, creativity, and joy for kids around the world.

Do you have what it takes?

To thrive in this position, we imagine that you would have:

• Extensive professional experience in interaction design, UX, or related disciplines with a strong understanding of designing engaging product experiences.
• Strong expertise in evaluating and improving interaction design quality across complex products or experiences, including contributing to design governance practices and review processes. Proven ability to facilitate collaborative design discussions, reviews, or workshops that help teams improve design outcomes.
• Excellent systems thinking and the ability to translate design principles into practical frameworks, tools, or processes.
• Experience working in multidisciplinary product development teams including design, engineering, and product partners.
• Strong communication and coaching skills, with the ability to provide constructive feedback that helps teams grow.
• Passion for play and playful design and curiosity for exploring new interaction paradigms and emerging technologies.
• Hold proficiency level in English communication skills (spoken & written)

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.