VIKING The Netherlands is looking for a Service Manager Life Rafts

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VIKING Life-Saving Equipment

JOIN VIKING - and become a lifesaver
Do you thrive on leading people, delivering service excellence, and driving both operational performance and team development?

If you recognize yourself in the above, then it might be you we are looking for as our Service Manager .

At VIKING, we live by saving lives. We are proud to be a world-leading supplier of safety products, solutions, and services to the global maritime industry. Our equipment contributes to safety on everything from large cruise and container ships to offshore platforms, ferries, fishing vessels, and superyachts.

Safety is the core in everything we do, and our mission is to protect and save human lives.

Do you want to join?
Join our growing team of more than 80 professionals! At VIKING, our work spans everything from lifeboat inspections onboard vessels to fire protection services across the Netherlands and Belgium. Whether at sea or onshore, our teams play a vital role in keeping people, vessels, and businesses safe — and we're looking for someone ready to be part of that mission.

This position is based in Zwijndrecht, the Netherlands, and reports to the Head of Service for the Netherlands and Belgium.

Tasks and Responsibilities
This role will be responsible for leading and further developing our service organization.

The following tasks and responsibilities can be expected:

Lead, coach, and develop service teams
Drive operational performance, KPIs, and budget management
Ensure high standards in quality, safety, and compliance
Improve service processes and operational efficiency
Foster a culture of continuous improvement and collaboration

Your profile
The successful candidate has:

Proven leadership experience within a service, technical or operations environment
Strong communication and organizational skills
Customer-focused and results-driven mindset
Experience with performance management and process optimization
Fluent in Dutch and English

On a personal level, we expect you to be a proactive and positive leader with a ‘can-do’ attitude. You are detail-oriented and structured, yet able to keep the bigger picture in focus, and you continuously seek opportunities to develop yourself and your team.

VIKING offers
We offer an attractive position where you get the opportunity to grow professionally, surrounded by colleagues who value team spirit, job satisfaction, and a positive work environment.

VIKING is a global workplace with activities spanning the whole world. We have a strong culture that gives space to the individual — because we know everyone brings something unique to the table.

Do you want to be a part of VIKING?
All applications are received online by “Send application” in the job ad. We conduct interviews continuously and therefore recommend you send your application and resume in English as soon as possible. All applications are naturally handled with confidentiality.

Start date is as soon as possible; however, we don’t mind waiting for the right candidate.