Client Onboarding, Internship

JOIN A FAST-GROWING SAAS SCALE-UP AND KICKSTART YOUR CAREER IN CLIENT COLLABORATION AND PROJECT MANAGEMENT 🚀 We are searching for a Client Onboarding Intern eager to learn and make a difference for our clients. You will work side by side with our Solution Excellence Team, helping new clients get up and running on the platform – from workshops and training to onboarding material and testing before launch. Along the way, you will learn to plan and run client workshops, create practical training material and content, coordinate projects across teams, and help new users and administrators feel confident using their app. We are already working with clients like Joe and the Juice, Reitan, Specsavers, Mercedes-Benz, Gina Tricot, Tiger of Sweden, Matas, Salling Group, COOP, Carlsberg etc., which are amazing brands and proof of the quality and reputation of our product, service, and attention to detail that we always provide to our clients. Our clients are not just considered our customers, but we consider them our colleagues with whom we build strong and long-term relationships. This is an exciting time to join Relesys. Through our strategic partnership with the Private Equity fund Copilot Capital, the coming years will bring significant growth and plenty of opportunities along the way. You'll have a unique chance to make a real impact, taking both your career and Relesys to the next level. As we like to say, joining a scale-up at this stage is a "once in a lifetime" opportunity! 🤩

RESPONSIBILITIES

Your responsibilities will include, but will not be limited to...

• Help plan, prepare and run client workshops, including agendas, exercises and follow-up material
• Create and maintain onboarding material such as training guides, templates, best-practice examples on content creation
• Participate in client training sessions and help new users and administrators get confident with the platform
• Test and review client solutions before launch to make sure they match the agreed setup and use cases
• Collaborate with Sales, Product and Development to share client insights and keep enablement material up to date
• Help coordinate timelines, resources and deliverables across Solution Excellence projects
• Keep project documentation up to date
• Support on content creation and material for new clients.
• Take on ad-hoc tasks across the team as needs arise, and help create a positive experience for both colleagues and clients

WHO ARE YOU

• You are an organizer with a creative mind who loves structure and is eager to learn and develop
• You are not afraid to bring your ideas to the table and challenge the ordinary
• You are a team player, both on and off the field
• You have a strong work ethic with high-performance genes but are always humble
• You have experience and interest in communication, customer care, and project management (perhaps you are even interested in software and apps)
• You can work full-time during your internship
• You are perhaps studying for a degree in communication, project management, or IT. Ideally, you are at the end of your education as we hope to engage in a longterm collaboration after you finish your studies!
• You have impeccable Danish and English skills (both verbal and written) 🇩🇰 🇬🇧
• You are located in or near Copenhagen as this internship is on-site

WHAT WE OFFER

• "Once in a lifetime" growth opportunity in an aspiring unicorn business that will 5x over the coming 4-5 years backed by the Private Equity fund, Copilot Capital
• Positive, collaborative, and supportive colleagues who wish you to succeed
• Opportunities for professional growth and development as we are growing towards becoming a unicorn business
• Lots of challenges and opportunities, with respect and flexibility for your education
• Targeted feedback and guidance from your mentor to further improve your skills
• Delicious lunch scheme with cake every Thursday 🥗
• Homemade buns every Wednesday made by our lovely Piccoline
• Free barista coffee, tea, and a fridge filled with soda
• Our stylish Nordhavn office, just 100 meters from Orientkaj Metro, offers easy access to public transport and stunning ocean views
• Thriving Culture Club that plans Friday bars, Summer parties, Christmas Parties and many other social events!

WHEN DO YOU START

• Our Talent Programme is custom-tailored for your internship period. However, we are looking for an intern to start in February 2027
• Apply for the position by sending your CV through the Apply button

We can't wait to hear from you! 🤩

WHO ARE WE

Relesys isn't just another SaaS company; we are a dynamic force revolutionizing communication and performance management platforms. Established in 2014, we set out on a mission to bridge the gap between HQ and non-desk workers, fostering a thriving workforce. What value do we bring? People are the heartbeat of our client's business. When employees are thriving and successful, businesses flourish and retention rates increase. Relesys enables our clients to achieve this through an all-in-one app that streamlines communications, training, and daily operations into their own customized and ever-evolving app📱 With clients such as Salling Group, COOP, Carlsberg, and Vestas - to name just a few - Relesys serves clients in 15 different countries, supporting them in 40 languages with +500,000 licenses across 20,000 stores and users in +100 countries. We have a strong presence in the Nordics and EMEA, and we continue to increasingly attract clients from across the globe, as we are breaking into new, dynamic markets. At Relesys, we're shaping the future for frontline workers across various industries: Retail, Hospitality, Production/Manufacturing, and Transportation – while having FUN, as our rule number one! Join us on this thrilling journey as we grow and venture into new horizons.

OUR CULTURE

Building a world-class organization and culture is our highest priority. We believe in the talent of our people and in long-term collaborations where we value an informal yet highly professional culture. We always go 'the extra mile' for our colleagues and clients, but rule number one - Have fun! This rule is always at the forefront of our minds when we come to work, creating an environment that is filled with passion, energy, and inspiration. We are eager to see what exciting contributions you, as our new colleague, will bring, as we believe that each and every individual has a tremendous influence on the whole 🌍