Commercial Operations Associate

LEAP - THE NEXT-GEN MATERIAL BASED ON APPLE WASTE, MADE BY BEYOND LEATHER. We are looking for a self-driven Commercial Operations Associate. In this role you will work closely with the CEO, sales and our production team. Your focus will be to run the commercial engine so the founder can spend his time with customers and closing, not in admin. You will own our pipeline hygiene, customer communication and sales backend, and make sure nothing falls through the cracks. You will have the opportunity to build the commercial operating system of an innovative material that is based on apple waste and to work with like-minded people. This is a full-time position, based in or near Copenhagen with the possibility to work from home up to 2x per week once fully onboarded.

TASKS

• Identify and reach out to potential customers in our target segments
• Respond fast to inbound enquiries and qualify them
• Nurture our funnel and make sure deals keep progressing, with a weekly follow-up cadence
• Keep our CRM clean and current, every deal with a clear stage, next step and realistic close date
• Prepare quotes and product samples, coordinate packaging and sending, and follow up to capture customer feedback
• Administer our order program: contract tracking, prepayment status and call-off planning
• Coordinate orders from agreement to delivery with our production and delivery team
• Prepare short, sharp briefs before customer calls
• Produce a weekly pipeline snapshot and continuously suggest improvements to the sales process
• Basically do everything around the sale so the founder and sales can focus on selling

PROFILE

• Organized to a fault, self-driven, and you let nothing slip
• One to three years in operations, commercial operations or a B2B startup, or a strong business graduate ready for real responsibility
• Experience with HubSpot as a CRM, ideally also with Odoo as an ERP
• Wanting to get things done in the smartest way
• Interest and skills with AI tools are a major plus
• You see operations as valuable in its own right and are not looking to close deals yourself

If you are self-driven and ready to take real ownership, then apply with a clear cover letter and your CV. The cover letter does not need to be long, but it should make a clear case for why we should hire you. Please include sections: about you and your motivation, one thing you owned end to end that would have fallen apart without you, and how you would spend your first month. About Beyond Leather We want you to bring Leap to the next level! This is an opportunity to be a part of a young, driven team that is working to change the way we make and use our things. We are currently a team of 4 people. Let's build an industrial scale, high performance material that is strong and beautiful, based on apple waste. Leap - Waste made beautiful.