Business Integration Manager - Lead the business implementation of EDI and API integrations

Job Req Number:  124944 
Time Type: Full Time

Do you want to drive data integration for Road Global Customers?  

“We are in the middle of an extremely exciting integration journey, where you will have the opportunity to shape how our business and customers exchange data with our systems. Our ambition is to set up a global team that can contribute to the customer migration project which is expected to run until Q4 2027 and streamline how Road customers exchange data with DSV”.

Join a world-leading player in transport and logistics  

You will join Customer & Internal Integrations team under our Data Team which is part of Process, Data and Digitalisation department. We drive global customer integrations for Road following the connectivity governance.  

With the recent integration of DB Schenker, we are now the world's largest logistics company, operating in markets worldwide – and with great potential for growth.  

Integrate global customers, shape their data journey. 

Joining the team, you will be responsible for driving the migration of Global customers securing not only the best operational process but as well securing that the data journey is streamlined with DSV best practices.

Working across the Customer & Internal Integrations team, you will:

• Be part of the migration team which oversees migrating L1 and L2 Schenker customers into DSV middleware.
• Have a close cooperation with Road Global sales and Road regions with priority of our Gold & Platinum Customers.  
• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising.​
• Ensure that all local contributors have committed to the plan and are delivering on time and on quality.​
• Ensure that the User Acceptance Tests scenarios are created & executed accordingly.
• Sign off the proposed Business Requirement Document to initiate integration.
• Together with the Customer Delivery Managers aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.​

It is important to note that the positions are initially until Q4-2027 with the possiblity of an extension. However, the project may be extended. After its completion, each responsible individual is expected to return to their previous role.

You can take action and drive impactful outcomes 

You are highly motivated by delivering results, and you believe that the best way to do so is through strong collaboration with your peers and stakeholders. In addition to being a strong communicator, you contribute with strategic and analytical thinking as well as the ability to stay highly organised due to your strong planning skills.  

Prior experience in transport and logistics is a plus, but most importantly, you bring:  

• Experience managing global Customers onboarding.  
• Strong understanding of API, EDI, and integration formats.  
• Ability to design and implement scalable integration processes aligned with DSV standards.  
• Skilled in troubleshooting and post-go-live operational support.
• Proven ability to engage with Sales, Corporate Development, and ONE IT to onboard external parties.  
• Strong documentation and communication skills to ensure alignment across local and global stakeholders.

Nice to have:

• Logistics knowledge.

Want to know more and apply?

We will be happy to answer any questions you may have regarding the position and about your options in DSV. You are welcome to contact Jonathan Stephens, Senior Manager at Customer & Internal Integrations, at Se e-mailadresse på jobs.dsv.com

We look forward to receiving your application via the link below as soon as possible. We will process the applications as we receive them.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .