Cluster Events & Groups Coordinator (f/m/x)

The 25hours Hotel Indre By has its home in the middle of the Scandinavian metropolis. Art and knowledge are at the forefront in an exciting combination, as the hotel housed a porcelain factory in the 19th century and was later used as a university building. The hotel is centrally located between the Round Tower and the Kobmagergade shopping street. We encourage new ideas and creativity to be actively involved in developing our hotel. We value effective cooperation, openness and mutual respect.

With only a few steps away from Nyhavn, the 25hours Hotel Paper Island has found its home. The building is located on the island of Christiansholm, also known as Paper Island, which has developed into an urban destination in the heart of Copenhagen. Here, you will find relaxation and serenity based on the ideal Scandivianian island holiday home, awakening memories and sensations brought to life by Swedish creative team STYLT Trampoli. Room categories range from Medium to Gigantic and offer a retreat to suit every traveller and their needs.

COME AS YOU ARE & AND SHARE YOUR TALENT …

Job Description

One conference room, many different varieties of meeting rooms, two restaurants, two bars, a daybar, collaboration with our rooftop Victory Bar and a lot of opportunities for organising parties and events in-house. You’ll make sure all the events rooms are always booked and that every event runs smoothly. We’re looking forward to welcoming you to our Reservations & Events / Groups team.

How does your working day look like …

• Drive and develop event and group sales - from initial enquiry to executed event, including needs assessment, proposal preparation, contract negotiation, and follow-up.
• Own the planning and coordination of conferences, events, and group stays, ensuring clear internal communication and seamless execution in close collaboration with restaurant, kitchen, and front office.
• Act as the primary contact for clients before, during, and after the event, delivering a professional, personal, and commercially strong customer experience.
• Work strategically with upselling and proactively maximizing revenue through meeting packages, rooms, and F&B while identifying new business opportunities.
• Build and maintain strong relationships, with returning corporate clients, brand ambassadors, and strategic partners.
• Monitor performance and quality - including lead tracking in Delphi, invoice checks, feedback follow-up, and contributing to market and competitor analysis.
• Contribute to the department’s overall commercial goals. participating in sales activities, site inspections, internal meetings, and strategic discussions.
• Support reservations when needed, handling group and individual booking enquiries, amendments, and arrival checks in a department where we collaborate closely and take shared responsibility.

Qualifications

Your personality counts more than your CV …

• You communicate fluently in both Danish and English, verbally and in writing.
• You are commercially minded and motivated by building relationships and closing deals.
• You thrive in a dynamic environment where you manage multiple projects simultaneously without losing attention to detail.
• You take ownership and naturally drive processes forward – from first enquiry to final follow-up.
• You are structured and organized, yet flexible when plans change.
• You enjoy working independently while being part of a close-knit team that supports one another across functions.
• You have a strong service mindset and understand how to balance guest experience with commercial results.
• You are proactive, solution-oriented, and comfortable taking initiative in both sales and operational support.

Additional Information

What´s in it for you…

• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more…