Emergency Officer

Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.
DRC has been operating in Ukraine since 2014, currently DRC employs over 800 staff in Ukraine and will continue to implement humanitarian response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.
DRC is currently looking for an  Emergency Officer  based in Shostka or Sumy .

About the job:

Under the technical and daily supervision of the Emergency Specialist, Emergency Officer supports the planning and implementation of emergency assistance activities, including cash, non-food items, and winterization programs. The role contributes to effective program delivery by assisting with field operations, data collection, beneficiary registration, distributions, and documentation. The Emergency Officer also engages with communities, local service providers, and internal DRC departments to facilitate coordination and referrals, while ensuring compliance with organizational procedures and standards.

Your main duties and responsibilities will be:

Programming & Implementation:

• Support the planning and implementation of emergency assistance activities (cash, NFIs, winterization), ensuring efficiency and adherence to work plans.
• Support implementation of emergency activities in line with DRC PCM standards, including contributing to planning, tracking progress against targets, and ensuring alignment with workplans.
• Contribute to needs assessments and field missions, including joint field visits with other sectors to identify needs, vulnerabilities, and target beneficiaries.
• Support identification of vulnerable populations and appropriate targeting in coordination with relevant teams.
• Participate in monitoring of DRC`s partner-led basic needs programming (cash and non-food items assistance). 
• Prepare and maintain documentation packages for beneficiary payments and distributions, ensuring accuracy and confidentiality.
• Support the development of proposals by providing field-level inputs, data, and lessons learned.
• Contribute to monthly, quarterly, and annual reporting.

Coordination and Community Engagement:

• Ensure regular field presence in Shostka/Sumy (approximately 2 visits per month, or as required, approximately 50% of the time) to support implementation, coordination and integration with other sectors and partners.
• Coordinate with other DRC sectors and partners to ensure integrated programming, including joint planning of locations, targeting, and activities.
• Build and maintain relationships with community stakeholders, local authorities, service providers, and partners, contributing to service mapping and improved access to services.
• Facilitate internal and external referrals in coordination with relevant actors and partners, ensuring beneficiaries are linked to appropriate services.
• Ensure clear, respectful and transparent communication with beneficiaries, supporting accountability to affected populations (AAP).
• Support collaboration with local service providers and partners during field activities.
• Ensure effective information flow between field teams and programme management, including consolidation of field inputs and feedback.

Data & Documentation:

• Collect and analyze data on beneficiaries to support evidence-based programming.
• Ensure accuracy and quality of data collected, including proper documentation and collection of Means of Verification (MoVs) in line with reporting requirements.
• Ensure proper archiving, secure storage, and confidentiality of beneficiary data.
• Maintain trackers of distributions, warehouse balances, and stock levels, reporting regularly to the Emergency Specialist.

Logistics & Field Support:

• Develop and coordinate field movement plans in collaboration with the Emergency Specialist.
• Assist in the safe handling and distribution of NFIs, ensuring accountability for stock and assets.
• Support the organization of distributions and ensure accurate documentation of delivered assistance.

About you

To be successful in this role we expect you to have  minimum 2 years of relevant experience in sector area working for an NGO. Moreover, we also expect the following: 

Required:

• Relevant university degree (e.g. political science, international development, economics) or equivalent professional experience
• Proven experience in field implementation (e.g. distributions, assessments, beneficiary management)
• Ability to coordinate activities and communicate effectively with different stakeholders (communities, teams, local actors)
• Basic understanding of project cycle management (PCM) and reporting processes
• Ability to work independently, organize tasks, and prioritize in a dynamic environment
• Strong attention to detail and ability to manage data and documentation
• Fluency in local language
• Excellent skill in MS Word, Excel, and PowerPoint.
• Availability for field trips (50% of the time)

Desired:

• Experience working across different sectors (e.g. Protection, Shelter, or similar)
• Experience supporting coordination or referrals between actors
• Familiarity with humanitarian principles (AAP, protection, inclusion)
• Basic English is an asset
• Skills in Kobo, Esri or similar data-collection app.

In this position, you are expected to demonstrate DRC’ five core competencies:

• Striving for excellence:  You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. 

We offer  

• Contract length: 8 months with the possibility of extension depending on performance and availability of funding after the successful completion of 3 months probation period.
• Band:  H, non-Manager
• Designation of Duty Station:  Shostka or Sumy (to be determined with the successful candidate).
• Start date : As soon as possible.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national contracts; starting from EUR 2025 gross per month (depending on experience and qualifications). 

Application process  

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. 

A pplications sent by email will not be considered.  

Closing date for applications: 25th October 2026.