Service Product Manager

Service Product Manager

Are you looking for a high-impact role where you will lead product strategy, shape business models and drive service innovation across global defence projects? Then join our newly established Defence Service Development team in Aarhus and help transform how we deliver measurable value to customers worldwide.

The job: Lead the strategy for world-class defence service offerings  
As Service Product Manager, you will be responsible for developing and executing the strategy that drives commercial success and customer value across our service offerings in close collaboration with the Head of Defence Service Development. These offerings span pre-sales, system design, deployment, training, bespoke software development, testing and operations.

You will ensure we maintain world-class processes, assets and a comprehensive service library by continually refining our services – empowering customers to strengthen their organisations, technologies and competencies. You will also lead efforts to enhance our customer engagement and service delivery model, ensuring it meets and exceeds international standards and expectations.

You can look forward to:

• executing the future of our service offerings by developing, managing and implementing all aspects of the service strategy, concept development, business model and roadmap – ensuring continued growth, commercial success and customer value
• collaborating with Project Managers and Solution Architects across Defence Services to identify and define innovative, high-impact solutions that address emerging customer requirements
• engaging with Sales and Product Development teams during proposal work by providing service guidance, essential service information, sales collateral and support during key customer visits
• collaborating with Defence Marketing to develop key service marketing and thought leadership messages while also leading enablement and training initiatives for sales and services teams on new and updated service offerings
• playing a key role in supporting transformation and growth in the entire Defence Services organisation by inspiring a strategic mindset shift on customer engagement.

The team: Join our strategic Defence Service Development team in Aarhus 
You will report to the Vice President for Service Products and work out of our head office in Aarhus, Denmark. Defence Service Development is a newly established team within Defence Services, primarily based in Aarhus and set to expand throughout 2025/26 . The team brings together expertise in product portfolio management, service design, solution architecture, military domain knowledge and business analytics.

The team works strategically to define service concepts, develop business models and shape offerings in close collaboration with global stakeholders across Systematic. The team also engages broadly across the organisation to ensure innovation and alignment and to drive success.

You bring: A mix of product portfolio leadership, technical insight, service experience 
To succeed in this role, you should bring 5+ years of product management experience, have a solid track record in developing services for digital solutions and hold a master’s degree in IT, business development or a related engineering field.

We are also looking for: 

• strong capabilities in driving service vision, roadmap management, lifecycle journey and leading service design with a system-oriented mindset
• proven experience in requirements’ gathering, backlog management, digital product development processes and support, operation and maintenance
• solid experience in engaging customers, presenting to senior stakeholders, translating customer insights into strategic go-to-market plans and shaping compelling communication that drives adoption and growth.

We are looking for a Service Product Manager with a detail-oriented and structured work style who can navigate processes effectively – but also someone with strong collaboration and stakeholder skills, a results-driven mindset and a clear focus on business outcomes. If you bring a curious, outgoing approach and a natural ability to communicate and inspire, you might just be the blend we are looking for.

Please note that you must be able to present a clean criminal record and have lived in a NATO and/or an EU country for the past seven years as we work with security-classified projects. Read more here .  

Welcome to Systematic Aarhus   
At our Aarhus office, you can look forward to joining our Employees Club, which offers nearly 100 events a year of both social and professional character. Here, you can take advantage of a range of on-site perks from physiotherapist-led massages and an in-house hairdresser to sports clubs, games tables and even our own padel court. Our canteen is a standout feature, serving a daily selection of delicious and healthy dishes. Beyond the office, you will also enjoy benefits like free ARoS +1 access and various shopping discounts. Systematic is not just a place to work but a place to belong.    

Never stop developing    
Systematic is uniquely people-centric, truly international and proudly rooted in Denmark with more than 1,100 employees. Together, we write intelligent and innovative code to drive progress and improve lives. We develop IT solutions that make a real difference where it matters most – this is why we never stop developing. Here, there is room to be professional and personal. 

Start your development here   
We will be assessing applications on an ongoing basis as we wish to welcome our new colleague as soon as possible, so click Apply Now and send us your CV today. If you have any questions, you are always welcome to contact us on tel. Se telefonnummer på jobs.systematic.com and ask for Gauri Varma Heise, Vice President  Service Products. 

Please note, that response times may be longer than usual due to summer holiday period.