Senior IT Manager - Customer Products
Blue Water Shipping A/S
Lead the people. Shape the software engineering. Transform the customer experience.
About the job
At Blue Water Shipping, we are modernising our digital landscape through BlueCore, connecting our digital core with customer-facing solutions and using AI to improve how we build software and create value.
We are looking for an experienced Senior Manager to lead Customer Products within Digital Products and make it easier for customers to do business with us - from quote and booking to shipment visibility and real-time information.
About the role
You will lead around 16 employees across Digital Product teams, including Product Owners, in Esbjerg, Aarhus, Gdansk and, soon, Bangalore.
Your scope covers customer portals, booking, shipment visibility, track & trace and related digital services. You are accountable for people, delivery, operational stability and business outcomes.
Your responsibilities
- Lead, coach and develop global Digital Product teams.
- Own delivery, product performance, operational stability, budget and capacity.
- Strengthening engineering practices and AI-assisted development.
- Set product visions, roadmaps and priorities aligned with business strategy.
- Work with customers and stakeholders to create valuable, frictionless digital products.
- Build a people-first culture of trust, accountability, learning and performance.
We believe leadership is about enabling people to succeed
You are a visible, approachable leader who creates clarity, develops people and delivers results. You understand modern software engineering, think commercially, stay close to customers and are curious about how AI can improve quality, speed and value.
What you need to have
- Proven leadership experience in software engineering, digital product development or a similar technology environment.
- Strong understanding of modern software development, architecture and cloud solutions.
- Experience leading global, cross-functional teams with accountability for people and delivery.
- Experience with product management, Product Owners and agile ways of working.
- Strong stakeholder skills and a commercial, customer-centric mindset.
What we do – Together We Create Solutions
Blue Water Shipping is a global provider of logistics and supply chain solutions. Our Digital Products organisation creates commercially focused products powered by people, technology and AI.
You will join the Digital Products leadership team and help shape the next generation of customer-facing solutions.
Ready to lead the people, shape the engineering and transform the customer experience? We look forward to hearing from you.
Department: Customer Products
Deadline: 15 November 2026
Location: Blue Water Shipping
- ...Esbjerg Havn søger en IT-supporter, der vil være med til at sikre en stabil og sikker drift på en moderne erhvervshavn. Som IT-supporter bliver du en del af den daglige drift og support af Esbjerg Havns IT-miljø. Du bliver tilknyttet afdelingen Sikkerhed og Teknologi...
- ...sleeps? As an Operations Manager at Vattenfall's... ...reliable renewable energy production and help deliver on Vattenfall... ...of Control Centre and Senior Technician with... ...security of Vattenfall and its employees is essential.... ...to several million customers in northern Europe. For...
- ...department as our new Senior High Voltage Engineer and... ..., and long-term customer satisfaction within power... ...experience independently managing projects and smaller/mid... ...invite diversity in all its forms and encourage applicants... ...know how important it is to achieve the right...
140 DKK i timen
...Denmark, Esbjerg, Agriculture, Milk production, Milk farm worker, Unskilled worker Salary from 140 DKK per hour ID: 942 General... ...different nationalities Your work Milking cows and daily herd management General dairy farm duties Maintaining high standards of...- ...Position description Job title INSTRUMENT SENIOR TECHNICIAN M/F Contract type Permanent contract Contractual hours... ...mentoring occurs properly within his/her teams, and actively • Manages the team of technicians directly under his/her responsibility,...
- ...iGaming companies, is looking for a Danish-speaking Customer Service Agent to join their international team.... ...soft skills development, fraud awareness, and gaming product knowledge, equipping you to confidently manage a variety of situations. Key Responsibilities...
- ...currently looking for a Danish-speaking Customer Support Specialist to join their Malta office... ...customer service role. You will become a product expert across sportsbook and casino... ...external providers Approve withdrawals and manage account-related processes Process KYC...
- ...Danish Customer Service Representative – The Ultimate Expat Experience in Athens Are you... ...Athens, Greece . This isn't just a job; it’s an invitation to live in the cradle of... ..., billing inquiries, or general product information. Listen & Engage: Use your...
- ...opening for a Danish Speaking CRM Manager in Copenhagen within the... ...! If you are passionate about customer relationship management and have... ...work closely with marketing, product, and customer support teams to... ...This is more than just a job, it’s an opportunity to build a strong...
43000 € - 46000 € om året
...a Danish Speaking CRM Manager at a leading iGaming company... ...creating exceptional customer experiences while... ...Collaborate with marketing, product, and customer support... ...Mediterranean island known for its rich history, vibrant... ...more than just a job, it’s an opportunity to...- ...P osition: Customer Service Agent W ork model: On-site L ocation: Chania E mployment... ...experience Handle inquiries about product orders, payments and deliveries, as well... ...have, but not a dealbreaker! What’s in it for you? Complete support to help you...
- ...and as lead consultant on Asset Management assignments within our Energy... ...growing successfully since its founding in 1945. Together, we... ...responsibilities will be: Project Manager or Technical Lead on Asset... .... We also know how important it is to achieve the right balance...
- ...SoMe Manager til uddannelserne på Musik Jobbeskrivelse Ved Det Humanistiske og Samfundsvidenskabelige Fakultet, Studienævnet for... ...) og organisationsaftalen for kontorfunktionærer, laboranter og it-medarbejdere (HK). Ansættelsen er betinget af, at du indskrevet...
- ...P osition: Customer Service Agent W ork model: OnSite L ocation: Chania Greece... ...required by the project team Giving product tips & recommendations We need YOU, because... ...have, but not a dealbreaker! What’s in it for you? Complete support to help you...
- ...DANISH & ENGLISH SPEAKING CUSTOMER SERVICE AGENT (Please read carefully: Only candidates currently residing in Portugal and meeting... ...preferably to have, however, support can be provided to obtain it. BONUSES, BENEFITS & EQUIPMENT: A welcome bonus of 2000...Fjernjob
- ...live in a tropical and beautiful nature. It is important that you can see yourself long... ...in Thailand. You’ll be responsible for managing high-value Google Ads accounts, implementing... ...with Google Analytics 4 and Tag Manager and managing monthly ad spend exceeding 20...
- ...Employee discounts on the brand's products Ergonomic workstations and... ...The job As the Sales Manager you will be responsible for managing... ...according to trends and customer feedback. Your daily work... ...phone, chat, and mail), present product offerings, and convert leads...
- ...supporting users of one of the world's most recognised wearable technology brands. If you enjoy solving problems, delivering exceptional customer service, and working in a dynamic multicultural environment, we'd love to hear from you! Your Responsibilities Provide...
- ...Greek sun? Join the Danish Booking.com Customer Experts team in Greece — and help travelers... ..., and emails from Booking.com users Managing reservations, special requests, changes,... ...is more than a customer support job. It’s a chance to live abroad, work with a global...
- ...ive & work in Crete – Mercedes-Benz Customer Experts Team Location: Chania, Crete (on-site) Are you passionate about cars and premium... ...professionalism and brand care Respond to inquiries about products and services, offering expert guidance Handle customer...
- ...and fast-paced cities? We are searching for a Danish-Speaking Customer Support Specialist to join our international team in Milan !... ...is Italys center of culture, design, business, and innovation. Its a city where modern energy meets historic beauty. From iconic landmarks...
- ...What you will do Deliver exceptional customer service. Perform troubleshooting. Call, collect and analyze customer feedback.... ...professionalism in every interaction, whether written or verbal. Manage customers and support them with a premium experience....
- ...Hej Danish Speakers! Trade the Rain for the Sun: Become a Fashion & Lifestyle Customer Expert in Greece! ☀️️ Are you obsessed with online shopping? Do you know the feeling of pure joy when a cardboard box filled with fresh shoes, streetwear, and style upgrades arrives...
- ...Mediterraneans most beautiful islands? We are looking for a Danish-Speaking Customer Support Specialist to join our international team in Malta !... ...opportunity with an incredible island lifestyle. With its crystal-blue waters, sunny climate, historic charm, and thriving...
- ...about more than just support—it’s about building a new life abroad... ...Impact & Ownership As our Customer Experience Specialist , you... ...to improve our processes and products. KPI Driven: Contributing... ...Fraud & Risk Compliance Product Development Commercial & Escalations...
- ...communication, teamwork, and growth. Were looking for Danish-speaking Customer Support Representatives who are passionate about helping others... ...Porto is a city full of charm, color, and culture. Known for its riverside beauty, historic streets, and world-famous Port wine,...
- ...most vibrant coastal cities? We are looking for a Danish-Speaking Customer Support Specialist to join our international team in Marseille ! Why Marseille? Marseille is a city like no other. With its sparkling coastline, dramatic calanques, rich cultural heritage,...
- ...Europes most vibrant cities? We are looking for a Danish-Speaking Customer Support Specialist to join our growing team in Barcelona !... ...Barcelona? Barcelona is more than just a cityits a lifestyle. With its beautiful beaches, world-class architecture, sunny weather, and...
- ...captivating coastal cities? We are looking for a Danish-Speaking Customer Support Specialist to join our team in Lisbon ! Why Lisbon... ...tradition, innovation, and a relaxed coastal lifestyle. With its sun-soaked streets, ocean views, vibrant food culture, historic...
- ...live in Greece? This is your opportunity to work remotely from anywhere in Greece while being part of a growing, international customer support team. Choose your lifestyle and your view while building your career. Why Greece? Greece offers an exceptional...
Vil du modtage flere ledige stillinger?
Abonnér og modtag tilsvarende ledige stillinger for Senior IT Manager - Customer Products. Bliv den første ansøger!
