HR and Admin Assistant

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC Syria

DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts and provide assistance to IDPs and the vulnerable resident population countrywide. Since then, DRC activities have been focused on NFI distributions, Shelter, WASH, Protection, Education, Livelihoods, and Mine Risk Education in six Governorates (Damascus, Rural Damascus, Dara'a, Aleppo, Hama, and Homs). While Protection/community service activities are provided to beneficiaries throughout our Community Centers.

Overall purpose of the role :

The HR and Admin Assistant will focus and ensures compliance to DRC procedures and guidelines within the country office. The role contributes to the administration and support of running the Rural Damascus office which are translated into action plans and day to-day tasks.

Duties and Responsibilities:

Administration:

• Ensure area office premises are appropriate, safe and functioning
• Oversee all aspects of office maintenance and cleanliness.
• Ensure repairs and maintenance of facilities in compliance with DRC standards and procedures.
• Ensure payments for all administration related costs are timely paid. E.g. utility payments
• Run the generator and follow up with maintenance procedures.

Recruitment:

• Support with the recruitment process, share invitations, conducting technical tests, and support with casual workers recruitments from A to Z.

Contracts:

• Prepare Employment contracts/amendments and end of employment contract notices for area Office staff.
• Submit contracts of SAO national staff at social security department.
• Prepare or extend Casual contracts and maintain all timesheets of casual workers in area Office offices.

On Boarding process:

• Ensure new hires onboarding processes (contracts, Social Security, Medical Insurance, DRC ID, Dynamics account, new hire forms, etc.) are complete within the specific time frame.
• Ensure Technical area specific induction is done
• Exit and clearance processes of the staff under the area Office including separation from labor department & social security.

HR Administration:

• Record Creating/ renewing staff DRC IDs for area staff.
• Prepare Certificate of service, and bank statements for area staff.
• Coordinate and ensure that HR documents are being sent and received properly to field offices and vice versa.
• Follow up with staff on submitting their timesheets on a monthly basiskeeping including personal files of the national staff in area office in both hard & soft copies

Experience and technical competencies :

• Minimum 2 years of relevant work experience.
• International NGO experience is an asset.
• Experience with carrying out admin tasks.
• Both Verbal and written good Communication skills.
• Advanced proficiency in Excel, PowerPoint, Word, Microsoft skills.
• Excellent inter-personal and communication skills.
• Strategic thinker with the ability to quickly develop good insight and understanding of the conflict, the human rights situation, and the political environment of the program country.
• Experience working in partnership with national/local NGOs and civil society organizations is essential.

Education:

• A diploma or a Bachelor’s degree in Social Sciences, Business Administration, Humanities or related field

  Languages:

• English (fluent)
• Arabic (native)

In this position, you are expected to demonstrate DRC’ five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

We offer:

Contract length: 30 June 2027

Level: Non-Management – I2

Location: Rural Damascus - Syria

Expected Start date: 1 December 2026

  Application process:

Interested? Then apply for this position here: HR and Admin Assistant - Application Form

Or view the advert on DRC’s homepage here: HR and Admin Assistant  

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV-only applications will not be considered .

Applications close: 18 November 2026

Need further information?

For further information about the Danish Refugee Council, please consult our website