Protection Officer - GBV - 2 Positions

Overall Purpose of the Role

The SGBV Officer will support the effective implementation of SGBV prevention and response activities and ensure the provision of quality, confidential, and survivor-centred case management services to SGBV survivors.

Working closely with the SGBV Assistant/Psychosocial Counsellor, Prevention Officers, community focal points, and other relevant stakeholders, the SGBV Officer will provide technical guidance, supervision, mentoring, and capacity building to staff and community-based structures involved in SGBV prevention and response.

The SGBV Officer will also support GBV risk mitigation activities, strengthen referral pathways and inter-agency coordination, and take the lead in organizing and facilitating inter-agency case conferences to ensure appropriate and coordinated support to survivors.

Key Responsibilities

Under the supervision of the SGBV Project Manager, the SGBV Officer will:

Case Management

• Provide professional, confidential, and survivor-centred SGBV case management services in line with the IASC holistic approach and relevant GBV guiding principles.
• Ensure that survivors receive appropriate information, support, referrals, and follow-up while respecting their confidentiality, dignity, safety, and informed consent.
• Maintain accurate and confidential SGBV case management records and ensure that sensitive information is securely stored and handled.
• Support the maintenance and regular updating of the DRC case management system and GBIMS in accordance with data protection and confidentiality standards.
• Collect and support the analysis of SGBV data and trends and, under the guidance of the SGBV Manager, contribute to the dissemination of relevant findings to appropriate stakeholders.
• Prepare detailed work plans for SGBV response, prevention, and psychosocial activities, including activities implemented through women and girls' safe spaces or women centres.
• Ensure that women centre activities are appropriately coordinated with other ongoing SGBV prevention and response interventions.
• Support the Protection Manager and Team Leader in the planning and development of SGBV programmes and interventions.
• Liaise with Psychosocial Officers, facilitators, and partner agencies to ensure the effective implementation of group therapy and psychosocial support activities and well-coordinated referrals.
• Organize and support awareness-raising activities, including group discussions, community dialogues, mini-campaigns, and relevant annual campaigns such as International Women's Day and the 16 Days of Activism.
• Identify and raise GBV risk mitigation concerns and support appropriate actions to reduce protection risks for women and girls.

Training, Mentorship, and Coaching

• Supervise and provide training, mentoring, coaching, and technical support to SGBV Assistants, community volunteers, focal points, and other personnel involved in SGBV prevention and response activities.
• Monitor the quality of case management services and provide ongoing on-the-job coaching and technical support.
• Support capacity building on topics including Psychological First Aid, SGBV case management processes, active listening, effective communication, action and safety planning, GBV guiding principles, GBV concepts, confidentiality, and safe referrals.
• Organize and facilitate relevant training and awareness sessions for community leaders, community members, women and girls' groups, and other relevant stakeholders.
• Coordinate with the SGBV roving team from Bentiu and other technical resources to strengthen the capacity of field-based staff and community structures.

Coordination and Networking

• Take the lead in organizing and facilitating inter-agency case conference meetings, ensuring that discussions are conducted in accordance with confidentiality and survivor-centred principles.
• Strengthen and maintain effective networks with service providers, community leaders, and other relevant stakeholders.
• Promote effective coordination and collaboration among protection, health, legal, psychosocial, and other relevant service providers.
• Support the identification of programming areas requiring targeted interventions based on SGBV trends, assessments, and community feedback.
• Support efforts to ensure that the needs of women and girls are addressed through appropriate response, prevention, protection, and empowerment activities.

Partnership Development

• Participate in the development and strengthening of referral networks among partners implementing GBV-related services.
• Support the establishment, review, and implementation of appropriate referral pathways.
• Support the SGBV Manager in planning and organizing coordination and review workshops with partners to strengthen referral and coordination approaches.
• Maintain constructive working relationships with relevant government authorities, community structures, humanitarian actors, and service providers.

Reporting and Documentation

• Contribute to the preparation of high-quality progress, activity, and monthly implementation reports.
• Ensure accurate, timely, and confidential documentation of programme activities and beneficiary information.
• Support the preparation and review of relevant programme data and reports while ensuring compliance with data protection and confidentiality standards.

Experience & Technical Competencies

• Minimum 2 years of relevant experience working in humanitarian response in South Sudan, preferably in SGBV, GBV, protection, or a related field.
• Demonstrated experience in SGBV case management and survivor-centred approaches.
• Good understanding of GBV guiding principles, referral pathways, confidentiality, and protection principles.
• Demonstrated commitment to gender equality and an understanding of the protection concerns and specific needs of women and girls.
• Experience facilitating training and capacity-building activities for community leaders, volunteers, government representatives, and other stakeholders.
• Experience in community mobilization, awareness raising, and participatory approaches.
• Strong mentoring, coaching, supervision, and facilitation skills.
• Strong communication and interpersonal skills, with the ability to work effectively with people at different levels.
• Ability to work independently and collaboratively as part of a team.
• Strong organizational skills, with the ability to manage multiple priorities and meet deadlines under pressure.
• Creativity, initiative, flexibility, and self-motivation.
• Good knowledge of Microsoft Word, Excel, email, and other relevant office applications.
• Ability and willingness to work in remote locations for extended periods with limited amenities.

Education

• A Bachelor's degree in Psychology, Counselling, Social Work, Social Sciences, or a related field is preferred.
• A higher diploma or relevant professional qualification combined with significant relevant experience may also be considered.
• Relevant training or certification in GBV, SGBV case management, psychosocial support, protection, or related areas is an added advantage.

Languages

• Fluency in English and Arabic is required.
• Fluency in Nuer and/or other relevant local languages is highly desirable.
• Ability to communicate effectively in both written and spoken English is required.

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees ; please refer to our website .